If you’re considering staying at The Jacquard in Cherry Creek—don’t. There was constant, deafening construction on both sides of the building during my stay, making it nearly impossible to relax or even hold a conversation in peace.
Parking? Forget about it. There’s no self-parking anywhere nearby, and valet is a jaw-dropping $65/day. For what, exactly? Subpar service and a chaotic arrival experience?
The elevators are a complete disaster—unpredictable, slow, and seemingly confused. I waited over five minutes more than once with three elevators just sitting idle.
As a Marriott Elite member who’s spent over a year of my life in Marriott properties, I was shocked when the front desk gave me pushback over a simple late checkout. The loyalty recognition here is non-existent.
And the final straw: I was enjoying a drink by the rooftop pool—one I brought myself—when the waitress told me to pour it out. There was zero signage indicating outside drinks weren’t allowed, and the irony? I had spent plenty on poolside food and beverages on previous days. It was petty, poorly handled, and completely unnecessary.
To top it all off:
– The hot tub wasn’t hot
– The pool was too cold to enjoy
– And frankly, the Halcyon rooftop is far better in every way
This was hands down the worst hotel experience I’ve had in recent memory. Save yourself the frustration—look elsewhere.