My sister and I enjoyed a wonderful, relaxing weekend in Phoenix. The hotel exceeded our expectations and the customer service was phenomenal! Jordan and Monica at the front desk were so friendly and helpful. We always looked forward to seeing them.
Michelle
Michelle,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
MELISA
MELISA,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Great for the price
It was awesome
Valentine G
Valentine G,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
Prepare to pay for parking
The stay was good but the parking situation stinks. I didn’t know there would be a $40 charge for parking
Jennifer
Jennifer,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月16日
Super convenient to the venue we attended
Joseph
Joseph,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月11日
Disappointed
when I booked it, I swear it said they had a hotel shuttle to the airport. Once I got there, they did not. Not only that, there was no on site parking. I had to pay $30 per night to park for five days. I would've been better off just parking at the airport. I was very disappointed in the location.
Karen
Karen,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月10日
Jo
Jo,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月9日
Jordon was fantastic.
Jorden at the check in desk was fantastic. She checked on me after I got to my room. I had an issue regarding the TV. She sent Alex up to my room within a few minutes and he fixed the problem. Excellent service.
Allen
Allen,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月5日
Adam
Adam,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月3日
Meh.
You should be honest about the parking situation. If I had known I would have to pay $42 per night, I would have stayed elsewhere. No one cleaned our room, or emptied the trash the during the entire stay.
While it was interesting that you had a bar available. The options were terrible. The bar needs some non-alcoholic options. Also, the tiny little cup of hummus was ridiculous for the price. I would rather have not had a "bar/restaurant" in the hotel at all than to have had such a bad one. Also, most other hotels, including other Hampton Inn hotels in Phoenix have water available in the room and always available in the lobby. This is enormously important in a desert town where it is extraordinarily easy to become dehydrated.
Gaynelle M
Gaynelle M,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月30日
Convenient friendly clean location!
We liked the hotel and the people. I didn't realize there was no pool and the view was of a parking structure but the rate was great, it was close to the venue we wanted and the people were really nice. The only issue was the shower curtain barely reached the rim of the tub so water would get everywhere. Otherwise, it was a great stay!
Mai
Mai,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月28日
Gary
Gary,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月28日
Great Downtown location! Clean hotel!! Friendly from the Valet to the staff!! Will stay again :)
Edward
Edward,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月27日
Wow!
Hand’s down the BEST customer service I’ve ever experienced at a hotel. ALL the staff were nice and friendly, it made our stay so much nicer. Jackson, Bryan, & Kael(I think I spelled it write) were amazing and very efficient with time! This will be our hotel to stay at from now on in downtown. It’s close to everything!
Melanie
Melanie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月27日
Sungwoo
Sungwoo,5 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月25日
Albert
Albert,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月21日
Nice staff & hotel in great location
Super nice front of house staff, and good hotel with good breakfast
Sean
Sean,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
Great stay in downtown
This location was perfect to access the convention and Footprint center in downtown Phoenix. I was able to walk. The staff was all so friendly and helpful. Very clean facilities too.