4/10 Fair
Sep 9, 2023
Wpuld not book again!
Arrived at the hotel to find the room we booked wasnt available, we wore taken to our downgraded room. The room was terrible, hair on the floor from god knows who and the room smelt extremely bad especially in the bathroom. The matress was as hard as rocks and tiny. We decided to leave and checkout the next morning to move hotels... we wornt even asked on checking out early for a reason as if the staff knew the hotel was a shambles. We didnt even bother to ask for a refund and we just left. Terrible hotel and for a supposedly three star facility?? I would rate it more like a one star facility.
Robert
Robert, 2-night trip
Verified Hotels.com guest review