On arrival (8 hours drive) the receptionist greeted us with absolute disregard for people with disabilities or knowledge of legal rights of service dogs. I had included this into my booking and had confirmation that the hotel would support us. His words made my daughter withdraw as if she’d done something wrong. Not okay!!! Your team need D&I training.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 30 日
Basically good stay
The fittings in the room were tired and worn. The tea/coffee tray was kept in a cupboard but was warm. Needs to be on the side. Bed comfy room very clean
Chris
Chris,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 30 日
AVOID
Beware. This hotel has issue with Soil pipes.
Our room was unbearable in the bathroom and had to have the door closed. Unable to use the toilet because of the stench.
Reported to hotel staff - who advised
‘Yes we know - the cleaner forgot to put a plug back somewhere’ ?!?!??
Was then advised an ‘Operations Manager’ would call to discuss - 5 days later still waiting……… despite me calling to chase.
AVOID AT ALL COSTS.
Elaine
Elaine,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 17 日
So welcoming.
This is a very welcoming hotel and the staff are warm and friendly and professional.
The room is comfortable, but a bit squashed for the people. Our only gripe was that it was hot and stuffy
Ok rooms a bit dated staff excellent
Breakfast poor
Christopher
Christopher,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 9 日
Visiting southern Scotland , this hotel met our expectations. An older hotel , its remodeling was quite stunning . The rooms / restaurant/ bar were all very inviting. I felt its price was appropriate and I give it a 3.5 star rating personally. It’s a bit off the beaten path but I’d recommend highly if your trip planning takes you in that direction.
James P
James P,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
Excellent food.
John
John,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 3 日
Lovely hotel. Room clean and spacious. Dinner and breakfast was great
Susan
Susan,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 3 日
Elizabeth
Elizabeth,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 18 日
Beds need better mattresses. Great staff. Food good if menu a bit unexciting.
Penelope
Penelope,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 16 日
Patricia
Patricia,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 13 日
All good not exceptional. Helpful staff. A bit deary
Helen
Helen,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 12 日
A lovely hotel
A warm welcome at reception.
Room was spacious, bed , pillows very comfortable. Good toiletries and good sized towels!
Good service in dining room. food good and fairly priced
Joseph
Joseph,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 5 日
Was well appointed for the price bracket that it occupies.
Need to get rid of their sqeeky floorboards. Staff were most helpful.