Married 28 years and travel yearly to all inclusive resorts. Our best vaca ever has been Planet Hollywood Cancun so despite the negative reviews couldn’t wait to visit Costa Rica. Paid almost double our usual budget for PH Costa Rica and honestly rank it on the bottom of our list. Restaurants were extremely small. We upgraded to Star Class and knew from experience to log in upon arrival for dinner reservations and literally no openings for the week anywhere. Had to reach out to our concierge for help and he managed to get us a few 9pm dinner reservations and a 6p. Can’t imagine not having this perk as my guess is the regular rooms would have been stuck with the buffet for all meals. Buffet was extremely small with limited options. Star breakfast, hibachi, Tex-Mex, and steakhouse were good. Typically we choose adult only. Nothing against kids and family but this resort lacked the adult company, exercise pool classes for women, and adult water VB. No adults only section here at all. Can’t blame the kids for being around the pool bars as their kiddo pool was super tiny. Pools just too small. Star class pool had no natural air flow due to a glass enclosure so intensely hot and almost unbearable. Least desirable beach of any resort we've visited. Advertised having water activities, only 1 paddle board and 2 kayaks to entire resort. Staff super friendly but not enough poolside. Overall would not recommend for price. Many other AI with beautiful beaches and better layout.