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Serrazul Hotel Distributed by Intercity

4.0 star property
Family-friendly hotel with indoor pool, near Gramado Covered Street

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Photo gallery for Serrazul Hotel Distributed by Intercity

Indoor pool, sun loungers
Reception hall
Terrace/patio
Reception
Fireplace
Experience the warmth of Gramado City Centre at Serrazul Hotel Distributed by Intercity, where modern comfort and family-friendly fun blend together. Unwind in the sauna or steam room, challenge yourself at billiards, and enjoy a free breakfast buffet.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • Non-smoking
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Room service
  • Babysitting
  • Conference center
  • 24-hour front desk

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's club (free)
  • Private bathroom
  • Television
  • Garden
The current price is NT$2,094
NT$2,385 total
includes taxes & fees
Mar 23 - Mar 24

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Apartamento

Minibar, in-room safe, desk, blackout drapes

Apartamento

Highlights

Soundproofed
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 3 Twin Beds

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, blackout drapes

Superior Suite

Highlights

Soundproofed
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

Highlights

Soundproofed
LCD TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Vista

Minibar, in-room safe, desk, blackout drapes

Suíte Vista

Highlights

Soundproofed
LCD TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartamento Vista

Minibar, in-room safe, desk, blackout drapes

Apartamento Vista

Highlights

Soundproofed
LCD TV
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
Minibar
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 3 Twin Beds

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

Suite Superior With Garden View

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Apartment

Minibar, in-room safe, desk, blackout drapes

Apartment

  • Sleeps 3
  • 3 Twin Bed(s) OR 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Apartment With View

Minibar, in-room safe, desk, blackout drapes

Apartment With View

  • Sleeps 3
  • 3 Twin Bed(s) OR 1 Full Bed(s) and 1 Twin Bed(s)

Suite Superior

  • Sleeps 2
  • 1 Full Bed(s)

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About the neighborhood

Map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000

What's nearby

  • Gramado Central Avenue - 1 min walk - 0.0 km
  • Gramado Covered Street - 2 min walk - 0.2 km
  • Sao Pedro Church - 3 min walk - 0.3 km
  • Mini Mundo - 12 min walk - 1.0 km
  • Black Lake Park - 3 min drive - 2.0 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive
  • Salgado Filho Intl. Airport (POA) - 103 min drive

Restaurants

  • ‪Tea Shop - ‬2 min walk
  • ‪Casa Galo - ‬3 min walk
  • ‪Restaurante Pouso Novo - Gramado - ‬2 min walk
  • ‪Gram Bier Downtown Pub & Beer Store - ‬3 min walk
  • ‪Doze Gastronomia - Restaurante de Fondue - ‬1 min walk

About this property

Serrazul Hotel Distributed by Intercity

Serrazul Hotel Distributed by Intercity features a free kids' club and puts you just steps from Gramado Covered Street. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other features include an indoor pool, a fitness center, and a steam room. Fellow travelers love the helpful staff and location.

Languages

English, Portuguese, Spanish
VISIBILITY

At a glance

Hotel size

    • 152 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Guests are recommended to download the property's Orange mobile app before check-in

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • Parents must have child's birth certificate and photo ID*
    • Babysitting*
    • Supervised childcare*
    • Free children's club

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite valet parking (BRL 44 per day)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Supervised childcare (surcharge)

What to do

  • Pool table

Working away

  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Minibar
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Parking

  • Valet parking costs BRL 44 per day

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado

Frequently asked questions

Does Serrazul Hotel Distributed by Intercity offer free cancellation for a full refund?

Yes, Serrazul Hotel Distributed by Intercity does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Serrazul Hotel Distributed by Intercity?

Yes, there's an indoor pool.

Are pets allowed at Serrazul Hotel Distributed by Intercity?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Serrazul Hotel Distributed by Intercity?

Yes. Valet parking costs BRL 44 per day.

What are the check-in and check-out times at Serrazul Hotel Distributed by Intercity?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Serrazul Hotel Distributed by Intercity and nearby?

Serrazul Hotel Distributed by Intercity has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Serrazul Hotel Distributed by Intercity?

Yes, there's an onsite restaurant.

What's the area around Serrazul Hotel Distributed by Intercity like?

Serrazul Hotel Distributed by Intercity is a short 2-minute walk from Gramado Covered Street and 2 minutes' walk from Mirante do Belvedere. Travelers give top marks for the hotel's prime location.

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Serrazul Hotel Distributed by Intercity Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent, modern
marcus, 2-night trip

10/10 Exceptional

Mejia
Everything was great. Just noisy because of their construction but the hotel is great!
Keila, 4-night trip

10/10 Exceptional

A premium location and property in the heart of a beautiful city. Although there were renovations happening, and this included some construction noise and mess, it was easy to overlook the inconvenience.
Eduardo, 1-night trip

10/10 Exceptional

Julio Cesar D, 4-night trip

10/10 Exceptional

Erika, 2-night trip

10/10 Exceptional

Cesar, 2-night trip

10/10 Exceptional

Marco Aurélio, 1-night trip

8/10 Very good

Monique, 5-night trip

10/10 Exceptional

Hotel maravilhoso, ótima localização, atendimento impecável.
Bianca, 4-night trip

8/10 Very good

MARAVILHOSA
AMO O SERRAZUL. LOCALIZAÇÃO MELHOR NÃO HÁ.
marie, 7-night trip

8/10 Very good

marco, 3-night trip

10/10 Exceptional

Marco Aurélio, 4-night trip

8/10 Very good

CAMILA, 3-night trip

10/10 Exceptional

O hotel foi excelente em tudo.
Sidnei, 3-night trip

10/10 Exceptional

Carnacasal
Hotel ficou muito melhor depois da reforma.Localizaçao espetacular próximo de tudo.Na minha opinião acho que o Hotel não deveria cobrar estacionamento.
MARCO TADEU, 3-night trip

10/10 Exceptional

Excelente
Excelente localização, atendimento e experiencia.
6-night trip

10/10 Exceptional

letícia, 1-night trip

8/10 Very good

Excelente
Hotel ótimo, localização excelente, limpeza, atendimento também é o diferencial TOP, café da manhã, apartamento confortável.
Edmar de, 2-night trip

8/10 Very good

Pagamento 10% de desricos no check out absurdo
Ao fazer o check out foi cobrado o valor de 40,00 de diária de estacionamento e o pior que foi cobrado mais 10% em cima de 3 diárias mais 10% nas diária da taxa de turismo isto é um absurdo!
NEIFE, 3-night trip

10/10 Exceptional

JOSÉ DARCI P, 2-night trip

10/10 Exceptional

Excelente localização e atendimento.
Extremamente bem localizado, atendimento impecável. As áreas disponíveis, piscina, sauna, etc, bem limpas e climatizada. Ótima variedade no café da manhã. E um delicioso chocolate quente de mimo. Serviço de quarto disponível a todo tempo. Estacionamento cobrado a parte.
Paula, 3-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

Rodrigo, 1-night trip

10/10 Exceptional

Carlos, 2-night trip

10/10 Exceptional

Raphaela, 1-night trip