It was a wonderful stay. Bed was so comfortable.
I was disappointed with not enough milk for coffee. And the tv channels were pretty poor. The signal was even abit blurry so tv quality I would say was bad and channel selection. But those would be my only two complaints.
Kristen
Kristen,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2021年12月16日
Disappointing slide in service quality
AJ
AJ,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2021年12月6日
Good Service
Great thank you
Food
Food,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2021年10月31日
Won't see me again
Slow service and bad attitude with check in, vulgar smell in the non-smoking room, towels dirty and room not even serviced and coffee refilled for my 2nd night stay. I won't stay there again. If you don't have transport, there are only a terrible bar where you can eat and food was a disgrace.
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2021年10月12日
Beautiful view
Terrin
Terrin,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2021年10月8日
Ismail
Ismail,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2021年9月27日
Leon
Leon,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2021年9月10日
Clean but customer care can be improved
Golden Valley Lodge is situated next to a Casino and just across the highway to an important and pleasant shopping mall (but it requires a 3 km drive to get there as there is no direct access).
The hotel premises are clean and well maintained and so are the rooms. Cleanliness was good but the water sytem in the room requires revamping. The antique two separate faucets for water makes the washbasin an uncomfortable eperience. I thought all hotels had replaced this archaic system with the modern faucet that combines water in one tap. To make things worse, the water pressure was poor and uneven so showering was also not a great experience.
Breakfast was average - but this could be linked to Covid precautions - but the service by the waitress was so kind it made up for the minor failures.
Reception needs to be improved. The receptionist teams needs to be trained to offer smiles and hellos to newcomers even during Covid. It's already stressful to wear a mask and get oneself temperature monitored so it helps when one feels welcome.
Jean Marie Andre
Jean Marie Andre,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2021年4月28日
Natasha
Natasha,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2021年3月29日
Femke
Femke,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2021年1月14日
Comfortable
Comfortable
Gerald
Gerald,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2021年1月14日
Comfortable
Clean and comfortable
Gerald
Gerald,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2020年9月19日
真實旅客
1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2020年9月17日
Pleasant stay
Staff was exceptionally friendly. overall good experience
JM
JM,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2020年3月1日
Ronell.
Ronell.,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2019年10月9日
Good Stay
The over-night stay was good
Corvell
Corvell,1 晚浪漫之旅
Hotels.com 真實旅客評語
10/10 好極了
2019年6月8日
Had a lovely time. Everything just perfect.
May
May,1 晚浪漫之旅
Hotels.com 真實旅客評語
6/10 不錯哦
2019年5月9日
Will go back again
B L
B L,1 晚浪漫之旅
Hotels.com 真實旅客評語
8/10 非常好
2019年1月3日
Fayroza
Fayroza,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2018年10月22日
Cesare
Cesare,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2018年7月23日
Excellent Lodge with mall nearby
We really enjoyed our stay here. Spacious room with nice bed. Clean and nice big bathroom with bath and shower. In room coffee and tea station, fluffy white towels, tv with limited channels. The rooms are quite and the reception area is very nice and welcoming staff awaits you. Very close to Mountain Mill mall.
Anita
Anita,1 晚浪漫之旅
Hotels.com 真實旅客評語
10/10 好極了
2018年5月17日
Spacious and comfortable rooms. Very nice breakfast. Overall a great stay. We will absolutely go there again!
Madalene
Madalene,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2018年4月19日
真實旅客
Hotels.com 真實旅客評語
8/10 非常好
2018年4月18日
A few golden moments in Worcester in the cape
request a back room , as the front rooms are noisy all night long with the National road in front of them.
Nice size rooms, clean comfy bed.
WE had an issue as the hotel insisted we had not booked breakfast and hotels.com booking said we had. spoilt the morning bit but think we finally resolved it. Casino spoil but busy and varied, and two minute walk to the hotel. Food at the Casino average but filling, staff not too bothered re serving you or if you enjoyed it.