I am convinced that Expedia has paid people for the reviews. Our experience at the hotel was nothing close to 4 star. From the very first day there we had problems. We booked the 2 bedroom, oceanfront suite. There was visible dirt, mold and water damage throughout. The air conditioner was also broken and there was dust and mold surrounding air vents. We immediately asked for a different room. This time we were given another 2 bedroom suite but with limited oceanview. This room appeared to be a bit nicer but still had its visible issues as far as cleanliness, outdated decor, faded and spotty curtains, etc. We decided to try to make it work since we would be out of the room on excursions most of the day. The very first night one of the bathroom toilets broke and my husband had to fix it. Later on in the night we noticed “furry mold” at the bottom of the door to the 2nd bedroom. The freezer was full of frost and condensation seeped through to the wood cabinets. Whenever the door closed pieces of wood and shavings fell to the floor. The refrigerator was the same just not as bad. Our second day there we came back to lizards in the room and the knob in shower in the master bedroom broke off. The forth day our keys didn’t work and we were locked out of our room. We ended up missing our excursion because of it. That day we also came back to no water in the entire building. The only positive about this resort was the staff. They were all friendly and tried to be helpful.