The Residences are wonderful! The staff were very friendly, accommodating, and professional. The gym was amazing, the breakfast buffet at the hotel was also really good. The only thing that was disappointing was that there isn't any live music in the lounge like at other Shangri-La properties. But, I would highly recommend staying here.
Dalmacio
Dalmacio,8 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月10日
Ken
Ken,8 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月6日
The absolute best property in Manila. It’s perfect!
Eugene
Eugene,7 晚家庭旅遊
Orbitz 真實旅客評語
8/10 非常好
2024年3月13日
Property staff was clearly new and inexperienced. Level of management support was evident particularly from the guest service team. All employees demonstrated a desire to help but clearly weren't prepared
Harold
Harold,7 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2023年6月24日
Nelson
Nelson,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年6月21日
Property and amenities are exceptional. Location is prime, and staff are friendly. Some deferred maintenance in the rooms (stayed in two different units) that should be addressed to keep the units from a lower rating in the future. My only complaint is upon checkout I requested for an emailed receipt - that is still yet to be sent after almost 24hrs since checking out (it’s not in any of my inboxes)…And I was told the hold on my credit card would be released right away but my account still shows otherwise. Other than that, no other major issues.
Wilmar
Wilmar,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023年4月12日
Long stay
Very nice staff, accommodating! The property is well maintained. There's a bit of wear and tear but it's ok. It was perfect for our 11 nights stay as a family.
Cristina
Cristina,11 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2020年2月13日
真實旅客
3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2019年11月18日
Everything went great, we are upgraded to 2-bed apartment which was huge and had everything we need (washer, dryer, iron). They are directly connected to hotel through the swimming pool and the excellent gym where they had indoor basketball court among others. Also great for kids as they have outdoor playground and kids center with bunch of activities. Overall, it was a satisfying experience, my only minor complaint is that they should provide laundry detergent as part of the amenities which they only provide for longer stay.
真實旅客
4 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2019年10月26日
Great for family staycation
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2019年7月9日
Get the bill
I need the bill. I don't know can I get the bill of the days I stayed in Shangri LA.
Arturo
Arturo,9 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2018年11月8日
Location is Perfect
Nice location, great for business travelers.
Syed
Syed,7 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2018年1月24日
The ShangriLa Residences are in the same building as the ShangriLa Hotel and share the same gym and other amenities. The Residences are on lower floors versus the regular hotel rooms and do not have housekeeping services on weekends. A 1 bedroom residence is more than twice the size of a regular hotel room and the residence includes a kitchen (stove top, microwave, refrigerator, coffee maker, toaster, rice cooker, hot water, but no oven), and most importantly, a washer/dryer. Don’t expect to run too many loads through the washer/dryer. The unit takes a very long time to wash and dry. It is extremely quiet though.
Overall, the Residences is great if you are planning a longer stay in BGC.