The check-in took ages.
Only 1 receptionist spoke English. They were very unresponsive to multiple phone calls from our room.
Tiny elevator, 1-2 person only that doesn't reach 6th (top) floor.
Smart TV not smart, can't connect to the hotel WiFi
The card reader box was faulty, made increasingly loud clicking noise akin a bomb. The reception came after we went down to explain the issue.
The receptionist came, hit the box, pushed and pulled, tried another card, 2 cards at once until finally, later that night, accepted the room is not unusable (we just couldn't sleep with a loud clicking noise in the background!) and change our room
The new room had a faulty shower, ants on the bedsheet (in the morning), a broken bedside drawer AND a faulty AC that made annoying clicking noises around midnight.
We did enjoy the jacuzzi though and the beds were comfortable..
There are a few helpful members of staff and the hotel is close to a few supermarkets.
Overall, this hotel leaves a lot to be desired, it needs proper maintenance and some better trained staff, ready to deliver on their promise. (premium business room)