The service was excellent the place is beautiful exactly like in the pictures the food…
Very nice property with a great pool/restaurant area. Great location as well. Internet…
住宿表示有確實遵守Safe Travels (世界觀光旅遊委員會)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
機場接送的費用為每輛車 USD232 (來回)
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿在前一組旅客退房後，將等待至少 24 小時才會接待下一組旅客入住相同的房間。
住宿確認有遵守Safe Travels (世界觀光旅遊委員會)等清潔與消毒措施。
此住宿為性別友善 (LGBTQ 友善) 住宿，歡迎多元性別族群入住。
I loved the people and the hotel was beautiful just like the pictures! They made my boyfriend birthday week super special! I will be back and i recommend it to my friends and family!
3 晚浪漫之旅, 2021年02月19日
I stayed at one week at the Kasa Hotel Parota. Upon arrival, I was greeted by the concierge with a welcome drink from the bar. My room was VERY nice and spacious. The pictures online do not do them justice. You can rent a bike if you need to go into town. You can even book different tours directly with the concierge. I will say you have to get adjusted to a few things (no on-site atm or snack machine. Also, please note that the location is far from a lot of the “happenings” but that means u will get a lot of quiet during the night time. Overall - i would rate the stay 8/10 and recommend if you prefer a quiet low key type of hotel. Pros Great rooms, great customer service Cons lack of atm or snack machine (once the kitchen closes)
4 晚旅行, 2021年02月16日
Property is fairly new and the staff is excellent. The front desk people become your friends and will take care of anything you need. Beautiful trip.
4 晚旅行, 2021年02月12日
I had an amazing experience at Kasa Parota! I will definitely be back!
3 晚浪漫之旅, 2021年02月11日
During Jan/Feb 2021 stayed a total of 12 nights: 8 nights in the main hotel and 4 nights in the offsite villa Kasa Feliz. The Great: -The included breakfast here is top notch! The wait staff in the restaurant were friendly, kind, and attentive. -The security guards here were excellent and really set this apart. We rented a scooter for the duration and they looked after it and made us feel more comfortable. We also watched them change a flat tire for another couple. The Good: -The rooms are clean and spacious. Location is the heart of Aldea Zama, a great jumping off point to the rest of Tulum. Cleaning staff did an excellent job. Room for Improvement: -The concierge services at this hotel are an absolute mixed bag based on who is working. In a place where there are 100+ similarly outfitted AirBnBs, this is where hotels are able to shine. One day we asked about nearby restaurant recommendations and were met with a "not sure", another time we inquired about the tequila bottle that was promised at booking/ via welcome email and were asked to send proof ?! Other times we were met with enthusiastic kindness and solid recommendations. As an FYI: -There is no spa despite what it may look like online -You definitely need transportation to get around Tulum and taxis are very expensive - The free beach shuttle advertised is once a day and travels to a beach club "partner" that sells time shares - WiFi here is decent but if you came here to work stay somewhere with fiber
John, 8 晚家庭旅遊, 2021年02月10日
The hotel operators were in some kind of legal skirmish with the condo owners and on the first day there we received a letter explaining that all guests were going to be evicted by the police. There was no room service, apparently the staff had already been let go, food at the bar felt like scraps from the refrigerator, and we could see people starting to dismantle kitchen equipment behind an area roped off with yellow police tape. It was an unmitigated disaster which I would not wish on anyone.
4 晚旅行, 2021年02月04日
I would highly recommend this hotel. The staff is very friendly and knowledgeable about the area. The free continental breakfast was amazing. I will be coming back to this resort soon.
Lydia, 2 晚家庭旅遊, 2021年01月29日
Great hotel. Great staff. Near to the strip. Bicycles available for $10 bucks all day. Safe area.
3 晚好友同遊, 2021年01月17日
This is a smaller hotel in a more residential area of Tulum, which was great for us. The pool area is really nice and calm. Service was great and the front desk staff is very attentive. Security was on property at all times. A couple of things to note: The walls in the superior rooms are kind of thin (I can't speak for the penthouse/studio rooms though). Also, because this is an eco-friendly resort, you don't flush the toilet paper, it goes into a trash bin. Breakfast is included and includes fresh bread, fruit, juices, mimosas, and main breakfast entree.
3 晚家庭旅遊, 2021年01月05日
Great place to stay! Our second visit back in less than a month
KURT, 6 晚浪漫之旅, 2021年01月03日