The owner and his family are the nicest ever. He went beyond his service and helped us arrange bento and transportation when we were in a rush to catch the train. We were overwhelmed by his warmth and the excellence service. There was a French restaurant at the hotel, and Masa san the owner was also the chef himself. The French food was authentic and delicate. Everything was just excellent. We were so impressed. Will definitely go back again.
Nicole
Nicole,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 20 日
Hannah
Hannah,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 15 日
Kyle
Kyle,8 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 17 日
A cozy economic inn not distant away from the Hakuba Ski Resorts. Transportation available. Although there were only a few staff member working in the hotel, they appeared to be so nice and dedicated that the experience of service didn’t seem degraded.
Angelica Oikawa
Angelica Oikawa,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 9 日
Sergey
Sergey,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 31 日
Marlene
Marlene,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 26 日
Peefect accommodation!
I highly recommend this stay given the amazing service, excellent hosts and very cozy venue. I also recommend adding breakfast as it is outstanding.
Rugieri
Rugieri,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 2 月 23 日
krysta
krysta,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 2 月 12 日
This hotel was magical. Really conveniently located near shuttle buses for skiing but the main drawcard for us was the wonderfully friendly team who greeted and looked after us, the magnificent breakfast cooked for us each morning and the special dinner we ate there one evening. Couldn't recommend it more highly. Beds were really comfortable and great storeroom for our skis
Very kind and helpful staff.
Clean spacious rooms.
Heated gear storage for skiers and snowboarders.
Kelly
Kelly,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2021 年 1 月 1 日
Muhammad
Muhammad,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2020 年 12 月 30 日
Joshua
Joshua,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2020 年 9 月 20 日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2020 年 3 月 23 日
We had a great time in Hakuba and our trip was made even better by the incredible hospitality and service we received at Petit Hotel Enchante. Masa, Sayu and family went over and above to ensure we had a good time in Hakuba, we are so grateful for the experience we had at their hotel! I highly recommend!
Sydney
Sydney,5 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2020 年 2 月 18 日
The entire host family was very welcoming and friendly. Made us feel at home.
Chen
Chen,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2020 年 1 月 28 日
My fiance and I stayed at the hotel recently with some friends while skiing in Hakuba. Masa and his family were so friendly and accommodating from the moment we arrived. We strongly recommend booking to have dinner at the hotel. Masa and his wife are incredible chefs. They offer a three course menu and also a bento box. The food was delicious (or oishii as the Japanese would say!) Booking ski lift passes was discounted and very convenient at the hotel. The rooms were spacious, warm and very clean. There's even an onsen at the hotel. The wonderful facilities may have made our stay comfortable, what made it memorable were Masa and his lovely family. We'll definitely be staying here again!
Shellee
Shellee,8 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2019 年 2 月 27 日
Mr. Masa is very nice and helpful. There is a shuttle bus to ski area.
真實旅客
6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2019 年 2 月 21 日
Accueil incroyablement sympathique . Petit dejeuner excellent avec des produits frais . Belle leçon d’accueil et de services .
真實旅客
1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2019 年 2 月 11 日
Masa-san and the entire family were most helpful and obliging. Assisting with providing discounted lift tickets as well as arranging for reservations and drop off and pick up on certain days from the different slopes in the area.
The breakfasts were really good (I would recommend opting for the breakfasts) and dinner was very good too. There is a large selection of wines to choose from the wine list and also across the different price ranges.
Room was very comfortable and there is a large communal hot tub on site, which was great to soak in after a day on the slopes.
I would highly recommend the property and special thanks to Masa-san, Sari-san and the rest of the family for being such wonderful hosts.
真實旅客
4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2019 年 2 月 10 日
Fantastic little hotel with the most amazing owners. Absolutely loved the food as well.