The room I checked into and spent my first night had roaches. Although I was promptly given a new room the next morning, the manager never reached out to me. I explained to the front desk receptionist that I had food in the fridge which could not be saved due to finding a roach inside the fridge. I expected some compensation, at the very least an apology, but nothing. Just asked me to send someone down to get a new key to a different room.
I have stayed here before but will not stay again.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
Nice stay!
Just one night to see Winterfest Lights. Breakfast was good. Room comfy and very clean! Service was good by staff! Would return!
Cindy
Cindy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
sara
sara,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
County Inn and Suites by Radisson
The room that my sister's and I occupied was vrey clean, and the beds were comfortable. Checking in went well and the young lady was very nice and hospitable. Moreover, breakfast was good.
Claudia
Claudia,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Mike
Mike,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月13日
Raykisha
Raykisha,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
It was wonderful.we syayed on the 10th floor ocean view .. best getaway weve had..my new favorite hotel
Dawn
Dawn,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月9日
Clean
The room was spacious and clean. It had a weird smell when first entering, but I think it was from the how warm and humid it was when first entering. I only stayed one night, but I would definitely book another experience here.
Jolisa
Jolisa,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月8日
The breakfast did not have enough variety from day to day. Same scrambled eggs each day that were tasteless and all turkey sausage. Even a hard boiled egg option would help.
steve
steve,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年11月7日
Air/heat system was very loud, taped the noise and allowed employee at desk to listen and he didn’t act like it was an issue. Unable to sleep due to noise of it. Left room at 9 am and returned at 6 pm to dirty room, had to call for clean towels. No one emptied trash of came in room.
Mary
Mary,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月6日
At check in, there was an issue with the first two rooms they tried to put me in. They eventually upgraded me to a bigger suite which didn't have the issues as the first two rooms. The upgrade was nice and I was thankful for the accommodation.
Adrian
Adrian,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月4日
Room was average basic room but in the middle of the night someone kept trying to get in our door got another breakfast was pretty mediocre bathroom was kind of dirty
daniel
daniel,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月4日
Kerry
Kerry,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月1日
Joel
Joel,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月30日
seyed
seyed,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月27日
Joseph
Joseph,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月27日
Great stay
Stay was Great staff was friendly great value for price
Kayla
Kayla,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月25日
Staff polite and very clean and updated
Michael
Michael,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月22日
We had late checked in and the staff told me go to 2nd floor but room number was 505.
Soon as we got into the room. It was smells so bad. The bathroom hasn’t not been cleaned. The toilet was yellow. The sink was so dirty. We tried to talked to front desk he didn’t changed the room. He told me that I got to wait until the manager is in next in the morning at 9:00am. We waited until next morning and never responded back to us. It was bad experienced to staying in this hotel. I would not recommend in this place.
Jennifer
Jennifer,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年10月19日
We had late checked in and the staff told me go to 2nd floor but room number was 505.
Soon as we got into the room. It was smells so bad. The bathroom hasn’t not been cleaned. The toilet was yellow. The sink was so dirty. We tried to talked to front desk he didn’t changed the room. He told me that I got to wait until the manager is in next in the morning at 9:00am. We waited until next morning and never responded back to us. It was bad experienced to staying in this hotel. I would not recommend in this place.
Jennifer
Jennifer,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月16日
Third time staying here. Always clean snd nice staff
Michael
Michael,3 晚旅行
Orbitz 真實旅客評語
4/10 一般般
2024年10月6日
I believe we may have just gotten the worst room possible, above the lobby with loud speakers/music playing and right in front of the breakfast area so there was no good nights sleep. Not sure if it’s because we got stuck with a handicap accessible room, but the shower had no door and was freezing, made a mess every time we took a shower. The bathroom was also not very clean, the shower and sink needed cleaning down to the walls with dirt and grime smeared on them. Can’t say I’d recommend rm 214!
Sara
Sara,3 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年9月30日
Hello, the carpets were really dirty in our room and the sink and bathtub didn’t drain. Also the comforter looked dirty and stained. Room 304.