When you stay at Hotel The Celestine Ginza, you'll be within a 15-minute walk of Ginza Six and Tokyo International Forum. Guests looking for a bite to eat can check out GINZA CASITA, which serves breakfast and dinner. Also, Tokyo Imperial Palace and Tokyo Tower are just a 5-minute drive away. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Shiodome Station is 7 minutes and Ginza Station is 7 minutes.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
104 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 16
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests with Room Only rate plans must book breakfast by 9 PM to receive breakfast the next morning.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (JPY 2500 per night)
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–noon
Restaurant
Bar/lounge
Traveling with children
Children stay free (see details)
Bed rails
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Built in 2017
Safe-deposit box at front desk
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
32-inch LCD TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Separate bathtub and shower
Electronic bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
GINZA CASITA - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 3300 for children
Parking
Self parking costs JPY 2500 per night
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Celestine Ginza
Hotel Celestine
Celestine Ginza
The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel
Hotel The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel Tokyo
Frequently asked questions
Does Hotel The Celestine Ginza offer free cancellation for a full refund?
Yes, Hotel The Celestine Ginza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel The Celestine Ginza?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel The Celestine Ginza?
Yes. Self parking costs JPY 2500 per night.
What are the check-in and check-out times at Hotel The Celestine Ginza?
Check-in start time: 3 PM; Check-in end time: 3:00 AM. Check-out time is noon. Contactless check-out is available.
Are there restaurants at or near Hotel The Celestine Ginza?
Yes, there's an onsite restaurant, GINZA CASITA.
What's the area around Hotel The Celestine Ginza like?
Hotel The Celestine Ginza is in Ginza, a short 7-minute walk from Shiodome Station and 20 minutes' walk from Tokyo Imperial Palace. The local area is considered walkable as well as being good for shopping.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 28, 2024
Great GINZA Hotel
This hotel is great, you are just at the edge of all the busy areas so you are able to relax in peace when you are in your hotel room. I would recommend it to anyone who is staying in the GINZA area.
Andres
Andres, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
John
John, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 26, 2024
Jimmy
Jimmy, 2-night trip
Verified Hotels.com guest review
6/10 Good
Oct 11, 2024
Xiao hang
Xiao hang, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 7, 2024
Verified traveler
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 27, 2024
A very good and relaxing 3 day stay. All staff were extremely polite and helpful , good amenities in the bathroom , umbrella , coffee & tea facilities
The room size is sufficient for a couple nights stay and a twin room didn’t feel claustrophobic in any way
Reception was helpful in answering any queries I had and also helped to fill in the luggage transport forms on my behalf to ensure the correct destination hotel was written in Japanese.
Highly recommend as a base to explore Ginza / Tsukiji market and metro is 5 min walk at Shimbashi St
I would 100% stay at this hotel again because of the level of service provided and the comfort of the room.
Henry
Henry, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 24, 2024
Nice boutique hotel
Great location with a short walk to the Imperial Palace grounds.
Keith
Keith, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 27, 2024
Excellent location for restaurants, bars and shopping.... all walkable wuthin 10 mins
Neil
Neil, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 27, 2024
I stay 2 days here from 8/25 to 8/26, first when I come it’s surprise me because there is no smoking free room left and the service girl recommended 2 beds room instead of one bed room but it’s smoking free , need to pay more money, I agree to do it. After take look the room surprise me again for no table, no meeting area, no gym .. but the front desk lady give me another recommendation for bigger room and have desk I can work , but when open the room , no chair… I almost want to leave right away! But the hotel service attitude make me stay… so I feel very good for 2 days stay and I say thanks for hotel all people warm service! Rochard
Richard
Richard, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
Amazing experience! This is our second time staying here and this is our go to hotel whenever we have business trips in Tokyo. The staff always go above and beyond and they are super friendly and nice. The room is clean and nice. The hotel location is fantastic.
We had a lot of suitcases and asked the front desk for help. The lady there called the taxi for us brought all our bags out and loaded the taxi with the driver so quickly and efficiently. I wished I had asked her name so I could tell her manager about her going above and beyond for us. It truly made our stay there so enjoyable and convenient. We will definitely stay there again.
Kenny Chuck Ling
Kenny Chuck Ling, 6-night business trip
Verified Expedia guest review
10/10 Exceptional
Aug 21, 2024
I really liked the layout 9f the room and close proximity to shimbasi station
Kent
Kent, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 6, 2024
Sven
Sven, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 6, 2024
Emmanuelle
Emmanuelle, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2024
Excellent
Not only was the hotel centrally located, it was clean, comfortable and well equipped for the 4 nights I stayed there. Although the staff didn’t speak much English , they went above and beyond to make sure all of my inquiries were taken care of. I’ll definitely stay here during my next visit to Tokyo and I’ll recommend anyone wanting to visit Tokyo to stay here as well.
Again, the front of house (reception) staff was great.
Steford
Steford, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 27, 2024
Fabin
Fabin, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 24, 2024
Excellent location, friendly staff, large room, comfortable bed.
Xu
Xu, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 19, 2024
Amazing experience! Very clean and cozy
Roy
Roy, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 18, 2024
Linh
Linh, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 9, 2024
Paige
Paige, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 9, 2024
Michael
Michael, 2-night trip
Verified Expedia guest review
6/10 Good
Jul 6, 2024
Naozumi
Naozumi, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 1, 2024
Loved our stay here. Walking distance to train station, restaurants, shopping, laundromat, etc. The staff is very friendly and helpful. The room is modern and very clean, comfortable bed if you like a firm mattress.
Janice
Janice, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 30, 2024
Clean, organized, efficient and convenient location. No complaints.
DAVID NIN KOU
DAVID NIN KOU, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jun 27, 2024
Great bath products, comfortable beds and loved the tablet to control lighting and curtains.
Highly recommend