This hotel is very clean and comfortable. Convenient traffic
QIONG
QIONG,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025年2月24日
David
David,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月23日
Hotel itself fine. Valet service NIGHTMARE
Husband and I on reservation. Husband couldn't go. I went alone. Valet supposed to text link to retrieve car. I never got it after two tries they gave up. I asked for car the next day they said I couldn't have it because I hadn't texted and my name wasn't on tag. Valet had written my husband's name (not there) on tag although both on reservation. I talked to manager (super nice and she told the valet I was on the reservation). Valets had said rules are rules and I couldn't have the car because my name wasn't there. One walked away. This morning when I checked out (6:00am) there was one male behind the front desk. I said I'd like to check out. He GRUNTED. I gave the room key and waited for "all good, thanks, come back again" etc. NOTHING. I asked valet for the car. She said no. You have to text. I said I never got the link. She asked if I gave the right number. When I said yes she yelled "just asking"! I told her the tag now had my name on it, it had my phone number on it and I wanted the car. She hunted through very unorganized key locker (I know because the day before they couldn't even FIND my keys and told ME to look). She asked what kind of car it was. I told her. They had written the wrong make on the tag so she said it wasn't my car. When she found the key she put it on the desk and said here you go. I said I have no idea where my car is. She said oh yeah, and brought the car. Valet horrible. Guy at front desk terrible for a public facing position. Not ever going back.
Francisco
Francisco,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月23日
Kevin
Kevin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月17日
Sabrina
Sabrina,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月17日
A suite
As I mentioned earlier, when I entered the room, it had some kind of strong scent. I had to run the fan from the heater/AC for several hours to dissipate it.
I really got a good night sleep because the bed was wonderful and I like the extra long pillows they had.
The bathroom was kind of strange because it had a low ceiling and there was not a lot of room. But the shower was very invigorating.
Ann Sterling
Ann Sterling,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月7日
Check in and check out was quick and easy. The hotel was very cute and so clean. Our beds were comfortable. We were there for a show at the Altria Theatre and it was an easy walk. There are many restaurants in the area also.
Karay
Karay,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月3日
Still tired after a noisy night
Not a good experience. My room was across from the elevators which were noisy and apparently there was some issue. I heard the elevator ding (loudly) 10 time between 3:00 and 3:30 am. The crack under the door was large and let both sound and light in. The room next door had someone talking loudly until 3:00 am when I got up and banged on the door. I knew I should have asked for another room as soon as I saw that it was across from the elevator and heard how unusually loud the elevator bells were but I never imagined that I would hear them all night.
James
James,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月31日
Faith
Faith,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月20日
Carrie
Carrie,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月19日
Rennae
Rennae,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月18日
No coffee!!
Dirty towels, parking was a ripoff, and no coffee in the room. We had to ask for the trash instant coffee that was supposed to be in the room, and they never delivered it. Had to go to front desk to get it and then it was disgusting. No lobby coffee except for the ripoff cafe.
Im a Hilton honors member, love all hilton properties, but this one was not up to par.
Hated just about everything about this hotel. Should have paid the extra few bucks for the jefferson down the street.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Gran lugar
El concepto es buenísimo. Como si fuera un dorm de una universidad. En el lobby tienen una cafetería, mesa de billar, de video juegos, juegos de mesa, sofá frente a la chimenea. Y el cuarto era una suite de una recámara con una litera y sofá cama en la sala y una cama king size en la recámara. Dos baños, todo decorado con el concepto universitario. Muy recomendable y cerca de todo.
Janely Esther
Janely Esther,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月29日
Sherry
Sherry,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
A good stay at Graduate by Hilton Richmond
Concierge is helpful. Room is clean and tidy. Streets surrounding are beautiful. Nothing more can be asked at this rate!
KA KEI
KA KEI,13 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月12日
SHERWOOD
SHERWOOD,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月7日
Bree
Bree,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月5日
Daniel
Daniel,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月1日
Ricky
Ricky,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月23日
Jeelan
Jeelan,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月23日
I came for a meeting and this is a convenient location, although its not near restaurants, shops or other similar businesses. Its a nice, clean,safe hotel.
Pam
Pam,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年11月21日
Philip
Philip,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
It was a lovely place: clean, updated, comfortable beds, pillows, linens, etc. All the staff was courteous and friendly! The gym was adequate for my purposes and clean and well kept! We had a great stay!