The receptionist was quite nice. However, in the evening or in the early morning, only one receptionist on duty. I spent 40 min waiting for checking in the evening since few small groups of tourists arrived earlier than me and waiting for checking. the room has little smell of smoke. when checking out in around 7:30am, though I had settled all bills the previous night, I still had to wait for a long time just to hand back the room key, again, only one receptionist on duty. carpet in the room is a bit dirty. wifi very slow in the room that I had to use my mobile connection for video talk. the other facilities on the whole is fine. Lobby is quite big.