I have not ever rated any hotel with rating less than 3 points and this is a hotel that really deserves a 1 point rating. From the beginning of checking in, the room cleanliness (a used plate with food debris inside the microwave and even I told the receptionist about it, she just took away the plate without even clean up the inside of the microwave and you can easily smell it), the hotel responses to my comments, all reflected a poor management of the hotel. The worst part was the nosiness of the room, my room was just right next to the main road and because of the poor sound insulation, you can hear the noise from every single car passing through. I did raise my concern when checking in but the receptionist kept telling me that you will be fine, this is the service and promise that the hotel was committing to guests.