First, there is no front desk employee to meet. Make sure to read the arrival requirements in order to get into the building. It’s not typical like most reservations. Confirm a few days ahead to get the details of entry for when you actually arrive. I made the mistake of not recognizing that, because I never had to do that with a reservation before. Thankfully, I was able to talk with a representative to square that away when we arrived.
Second, bring a flashlight. For most of our time there, the hall lights were not working. If you’re coming in after dark, it’s not a safe feeling. You walk down a dark hallway, step outside to a courtyard, enter another section of the building, walk down another dark hallway, and then to whatever room you’re staying in.
Third, the rooms are bare minimum. They are suited as a place to rest after touring the city, and that’s it. We did not see a laundry facility as advertised, nor direction to one. The room on and off had a musty smell, and every now and then, a strong plumbing/sewer odor. Open the windows while you’re in the room. The beds were at least comfortable enough for a good rest after talking all day.