Booking done 3 months before arrival date
arrived at the hotel, hotel already closed/shut down for a couple months according to nearby shop
Should give us an early notice, luckily we are able to get another hotel during this school holiday
Terrible customer service
Iskandar
Iskandar,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2019年9月21日
No reason how to say about
真實旅客
1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2019年9月3日
Aini Azimah
Aini Azimah,1 晚浪漫之旅
Hotels.com 真實旅客評語
8/10 非常好
2019年8月13日
Hotel has a small cafe in front of the main entrance selling local food, cakes etc. Nice to gather my group of friends there.
Hotel allowed us to park our cars in their premise ( with security guard ) when we went to island for two nights free of charge.
Unfortunately, the lift was not working when we checked in. So we are not able to stay at higher floor, which should have better view.
LiewKee
LiewKee,1 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2019年8月2日
Hotel are nice
NURHIDAYAH
NURHIDAYAH,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2019年7月14日
Overall OK. Except that when I check in, the process are a bit slow. The reception can't find my booking at first. That's the slowest check in process I ever had.
真實旅客
1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2019年6月13日
bathroom so bad.no hot water.
surekah binti bidih
surekah binti bidih,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2019年6月13日
All ok i like it..
Zaharah
Zaharah,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2019年6月9日
mohd azan
mohd azan,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2018年2月20日
All is good accept the bathroom, will become flood when shower
真實旅客
Hotels.com 真實旅客評語
8/10 非常好
2018年2月20日
Hotel selesa, perkhidmatan bagus
Adnan
Hotels.com 真實旅客評語
2/10 不太好
2018年2月19日
Too bad .. the lift is not working.
قاسيم
قاسيم,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2018年2月18日
I was terrible..i need to climb until 4th floor to my room cause the elevator breakdown and hotel management could not give any initiative to help me to bring my dad with strock to the room. I’m very sad when check-out i found service elevator can be use but they said only for staff. This could not be happen because your customer is your achievement if client not happy means your archievement is low!
真實旅客
2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2018年2月18日
NUR MAIZURA
NUR MAIZURA,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2018年2月18日
Norhazlin
Norhazlin,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2018年1月9日
Quiet area.Away from town.Good for walking around.
slow kitchen service.
good staff
should have iron in the room
TV very bad,perhaps too old
真實旅客
2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2018年1月6日
zulkifli
zulkifli,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2018年1月5日
The room filled with cigarette smells, broken sink
The room filled with cigarette smells, no windows broken sink. changed the room only after constant complaint. itin 7317247697197
Sungeun
Sungeun,6 晚旅行
Expedia 真實旅客評語
8/10 非常好
2017年12月26日
Great experience during stay. Excellent location, view and staff
真實旅客
1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2017年12月25日
Do not expect too much from this hotel..
No own pool. Got to go to the sport complex,next to the hotel.The receptionist is not friendly.Book a double bed room but got twin bed, saying that no double bed room available at that time.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2017年12月25日
Nice hotel
Comfort hotel to stay but please ensure the facilities like water heater is working and the toilet door can be lock.
afar
afar,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2017年12月23日
Worst ever hotel. Should not consider at all.
Hotel look good from outside but totally different when enter the hotel. Very old carpet. Room smells very bad. Air cond not cool. Water heater not function. they should put themselves as a customer. very bad. wont come back.
真實旅客
1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2017年12月19日
Beautiful Lagoon hotel
The hotel is quite old.The furniture need refurbishment.The toilet is slippery .The location and the natural environment is fantastic