Taxi and cars can’t access the hotel espacially peak hours. Service takes long time. Hotel is a little old, doesn’t feel like a 5 star hotel.
Manal
Manal,1 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 15 日
the hotel itself is very good and the staff are so so cooperative
The only drawback was the distance you have to walk to haram with the high ramp
Ali
Ali,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 8 日
Service réduit
Mostafa
Mostafa,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 8 日
Good hotel but too far for my liking. Also has a steep climb to the hotel making it hard to walk to it everytime
Syed
Syed,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 7 日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 5 日
Osman
Osman,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 5 日
close to Haram
Mahfoud
Mahfoud,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 2 日
Saniya
Saniya,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 22 日
Adamu
Adamu,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 8 日
Proximité de la Kaaba
Abou
Abou,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 5 日
Taslima
Taslima,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 2 月 5 日
Not walkable like advertised. It’s not a 4 minute walk to the Mosque. It took me one hour to walk to the mosque and to find gate # 79. That’s the only gate you are allowed to enter.
After the Saee, you are totally at new area and you can only come out of one gate. That is on the other side of the mosque.
I could not get my Google map working to find the hotel. I was totally lost. Finally, one worker was able to get his Google map working as he had data and he gave the directions. It took me 11/2 hr to get to the hotel. So my 3 hr umrah turned out to be
5 1/2 hr with 14000 steps.
Not sure what can be done as there is so much construction going on making acces to the mosque difficult.
Housekeeping staff was excellent.
Mr. Usal Hosen.
Mr. Mohammed Edris.
Front desk concierge staff extreme helpful.
Rakib.
Mohammad Ebrahim
Shakil.
Lounge staff.
Emad Bin Wajih
Mohammad Raju Mia.
I encountered with Thea staff and they were very helpful.
Thank you for everything.
Sultana
Sultana,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 3 日
Excellent
Close to the HARAM , GREAT STAFF.
Mohamed
Mohamed,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 2 日
Nice
shaheed
shaheed,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 21 日
The room was very clean. Staff was very friendly and it’s very near to Haram. But the only reason is that there is a slop due to my health condition it was hard for me to walk on that slope. I really appreciate friendly and clean environment of Sheraton hotel
Riasat
Riasat,4 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 1 月 7 日
Saira
Saira,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 5 日
We were very pleased with our stay. Your staff is very helpful and friendly. The facilities are also great. I would like to mention that our room service person, Mizanur Rahman, was very helpful! He constantly helped me and family with our requests and was always very accommodating. Thanks Miza and Sheraton Staff!
Nabil
Nabil,4 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 5 日
Very good
Moh'd
Moh'd,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 4 日
Shahrin
Shahrin,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 1 日
Excelent room cleaning. Many thanks to Ali Hussain for keeping room clean.