Arriving at the hotel we were greeted by very friendly and professional valet staff. Front Desk staff were very efficient and kind offering complimentary beverages. Room was lovely and very comfortable. Upon leaving, it was very convenient to text the Valet for our car and also has a tip feature which I utilized. However, the valet who handed me our keys, asked if we were coming back and I said not expecting to in the near future, I wished him a happy holiday and said that I tipped through the app....he then advised me "not to do that" if we returned, they prefer cash. WOW, too bad that left me with a bad impression.