Well, to start with the good things, it is a comfortable room and the bed is really nice. The people are really friendly and helpful. But unfortunately, overall we were disappointed in our choice to stay here. Hotels.com says the property features a roof terrace. What they don't tell you is that the roof terrace is private and only for the people who booked the penthouse. It should not be listed as a feature of the property. So we were disappointed to learn that we did not in fact have a roof terrace. Had we known this we would have booked somewhere else.
The main issue though was the noise. It's a great location downtown, but you can literally hear everything happening outside, including the people banging sledgehammers at 7 AM. We asked for a fan to help drown out some of the noise and it did help a bit, but we could still clearly hear everyone's conversations outside. The air conditioning also didn't work properly. It was on and blowing some air, but the room was muggy all night. I asked about it and they said someone would look at it, but I don't think it was ever looked at. The fan helped with that too.
It's a nice place, just not worth the money, unless you book the Penthouse apartment maybe.
