Very old historic building with lots of character. Room large, bed comfy, coffee machine and biscuits but no bottled water. Good shower, good breakfast included cooked to order. Staff friendly and helpful. WiFi rubbish, TV not great but was cool that it was hidden in the panelled wall. Short walk to paid parking. Overall a positive stay, would stay again.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月9日
Mark
Mark,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月25日
Jens
Jens,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月19日
Hotels.com
I'm sure it would have been a lovely stay if Hotels.com had actually booked the hotel for our weekend stay but when we arrived the cross keys hadn't received the booking from Hotels.com
Shelley
Shelley,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月13日
Staff members excellent.
Lighting in bathroom was poor 2 lights not working did report this.
Cups in bedroom not changed or cleaned over 3 day stay.
Food was good
Mark
Mark,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月16日
Mandy
Mandy,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月13日
Ideal quiet position in town centre so easy to walk or use buses nearby.Very old building so stairs awkward (There could be a reminder on website when booking).
Shower easy to use; ceiling above showing water damage stains. It was useful to have a stand for unpacking suitcase.
Bed comfortable; bed linen crisp, clean and ironed. Lighting good; a welcome tray of teas, coffees, biscuits topped up daily. TV set on a slant on wall due to structure of building?
Breakfasts good, portions generous; vegetarian options tasty; I would welcome some fruit and yoghurt choice too.
Barbara
Barbara,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月11日
Dorothea
Dorothea,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月6日
Amazing
Will be back again soon
Amylouise
Amylouise,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年7月15日
Shame
Check in was poor, got ignored by staff gossiping, looked at me 5 times and decided ignoring me was the best so I stood there for about 5minutes. When a waitress already running around after clients saw me she came over and got someone to help me, she was helpful, manager came over and they had computer issues which apparently I wanted to know all about. Just very unprofessional. Room was adequate but small and not value , price is only for the old building. Room was adequate but bathroom wasn’t that clean. All toiletries were one use which isn’t green.
Best experience was breakfast where young guy on duty was very good with all the guests.
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年7月13日
David
David,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年7月5日
Leon
Leon,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年6月30日
Great food average accommodation.
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月24日
We were allowed to leave our cases while went to music festival in towm. Staff were more than helpful. Breakfast was superior
Janet
Janet,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年5月19日
Helen
Helen,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年5月8日
Derek
Derek,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年4月17日
Comfortable stay near the Fry Gallery
Friendly and helpful staff. Comfortable room and bed. Quiet night. The stylish roll top bath needed a stool for access by customers with old joints!
Martin
Martin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年3月6日
Highly recommended
Lovely room and ensuite - very clean comfortable and beautifully decorated. The staff were very helpful and friendly. The breakfast was delicious. I would definitely stay there again.
Karmel
Karmel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年3月3日
John
John,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年2月25日
Your very best earplugs required
20 unanswered phone calls and 3 unanswered emails before my stay to sort out appropriate rooms.
Unbelievably noisy superior room next to high street traffic. Moved to another noisy ( but not so noisy) and hot room. Had to request refund myself as it was not automatically forthcoming. A further 6 unanswered phone calls to do so and several emails. 10 days later sorted out by Wendy.
Inadequate management
Liz
Liz,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年2月16日
Good location
The location is excellent but remember there is no parking at the hotel and hard to drop off your bags in the car as narrow street right outside. Keep this in mind if you have a lot of luggage or disabled. Hotel and food great. Getting a coffee or drink when breakfast was busy proved hard and we had to ask 3 times and took longer than it took to eat breakfast. Over all a great location and so don’t be put off. Maybe have a filter coffee machine and then could top up yourself