VISIONAPARTMENTS Lucerne Neustadtstrasse

3.0 star property
City-center hotel within easy reach of Chapel Bridge

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Photo gallery for VISIONAPARTMENTS Lucerne Neustadtstrasse

Laptop workspace, iron/ironing board, free WiFi, bed sheets
Superior Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets
Front of property
Coffee/tea maker, electric kettle
Laptop workspace, iron/ironing board, free WiFi, bed sheets
In the heart of Lucerne, VISIONAPARTMENTS Lucerne Neustadtstrasse offers a convenient retreat. Unpack with ease using laundry facilities and stay connected with in-room WiFi. With express check-in and check-out, luggage storage, this hotel ensures a seamless experience.

Reviews

6.8 out of 10
Good

Popular amenities

  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (3)

  • Weekly housekeeping
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
  • Limited housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Room

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Laptop workspace
  • 226 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Studio Apartment Junior

Highlights

Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Stovetop
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

Studio Apartment Mini

Highlights

Heating
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Stovetop
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Laptop workspace
  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Single Room

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
Laptop workspace
  • 108 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Deluxe Studio

Highlights

Balcony
Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Studio

Highlights

Balcony
Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
Cable channels
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Neustadtstrasse 16, Lucerne, 6003

What's nearby

  • Chapel Bridge - 11 min walk - 0.9 km
  • KKL Lucerne - 11 min walk - 1.0 km
  • Lucerne Town Hall - 12 min walk - 1.1 km
  • Chateau Guetsch - 3 min drive - 1.7 km
  • Swiss Transportation Museum - 5 min drive - 3.5 km

Getting around

  • Zurich Airport (ZRH) - 58 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 12 min walk
  • Lucerne Station - 12 min walk
  • Luzern Sgv Station - 15 min walk

Restaurants

  • ‪BOLERO Restaurante - ‬4 min walk
  • ‪Barbes - ‬3 min walk
  • ‪WOLF Burger & Steak Bar - ‬5 min walk
  • ‪Grottino 1313 - ‬9 min walk
  • ‪Café Nord - ‬4 min walk

About this property

VISIONAPARTMENTS Lucerne Neustadtstrasse

At VISIONAPARTMENTS Lucerne Neustadtstrasse, you'll be just a 5-minute drive from Chapel Bridge and Swiss Transportation Museum. Fellow travelers say good things about the overall property condition.

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • Laundry facilities
  • Multilingual staff

Facilities

  • 1 building/tower

Accessibility

  • Elevator

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

More

  • Weekly housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.50 per person, per night
  • Resort fee: CHF 1 per person, per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club

Also known as

Hotel Fox Luzern
Hotel Fox
VISIONAPARTMENTS Lucerne Neustadtstrasse Hotel
VISIONAPARTMENTS Lucerne Neustadtstrasse Lucerne
VISIONAPARTMENTS Lucerne Neustadtstrasse Hotel Lucerne

Frequently asked questions

Does VISIONAPARTMENTS Lucerne Neustadtstrasse offer free cancellation for a full refund?

Yes, VISIONAPARTMENTS Lucerne Neustadtstrasse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at VISIONAPARTMENTS Lucerne Neustadtstrasse?

Sorry, pets aren't allowed.

Is parking offered on site at VISIONAPARTMENTS Lucerne Neustadtstrasse?

Sorry, there's no onsite parking at VISIONAPARTMENTS Lucerne Neustadtstrasse.

What are the check-in and check-out times at VISIONAPARTMENTS Lucerne Neustadtstrasse?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 10 AM. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at VISIONAPARTMENTS Lucerne Neustadtstrasse?

No, this hotel doesn't have a casino, but Grand Casino Lucerne (3-min drive) is nearby.

What's the area around VISIONAPARTMENTS Lucerne Neustadtstrasse like?

VISIONAPARTMENTS Lucerne Neustadtstrasse is in the heart of Lucerne, a short 13-minute walk from Chapel Bridge and 13 minutes' walk from Jesuit Church.

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Reviews

VISIONAPARTMENTS Lucerne Neustadtstrasse Reviews

6.8

Good

8.0

Cleanliness

7.0

Location

7.4

Staff & service

6.6

Eco-friendliness

7.2

Property conditions & facilities

Reviews

8/10 Very good

Compact but well equipped micro studio
Kelly, 3-night trip

6/10 Good

Very basic no thrill room
Vincent, 3-night trip

8/10 Very good

I never did check out the laundry set up but it was located really close to everything and anything. Especially the station which was relieving. The room was clean, a bit tight for two adults but we managed. I did fix the tv in there, it somehow never got plugged in but it was an easy fix. And y’all are quick to respond to questions which was relieving when I got waylaid on the way there.
Sean, 4-night trip

6/10 Good

This hotel is clean and the room was small but well organized. There is a closet with shelves but no where to hang clothes. The biggest drawback was the location. The hotel is right next to the train station so you need to be a really sound sleeper in order to stay here because the sound of trains breaking is a very high pitched sound of metal scraping against metal.
Julie, 9-night trip

6/10 Good

We
Shailesh, 2-night trip

4/10 Fair

Small, noisy and worn

Appartment to small for 2 grown up people. A/C did not work and window could not stop the noise from constant train. Got new , larger room but still no A/C , window could not close properly (=no noise reduction.) foot panel ruined by water from Bath. Soundbar from larger screen without function. Extra cost for everything
steen, 3-night trip

10/10 Exceptional

Everything I needed. Really convenient and useful kitchenette and laundry. It was very hot so a cooling unit would be useful rather than just a fan.
Adele, 5-night trip

6/10 Good

Never again

No fresh air in room. Couldn’t open windows d/t 3/4 trains per hour and construction workers using jack hammer. Safe at night but very dark walk from train station. Couldn’t drain bathroom sink . Tower fan is a joke, more air from blowing out a candle. Didn’t know about turning on main switch. When person came over didn’t give me time to answer door. Just barged in.
Cathy, 2-night trip

6/10 Good

noisy
Livia, 5-night trip

4/10 Fair

Expensive and loud

Extremely expensive for the place - far from the city center and have constant and loud train noise.
Marine, 2-night trip

10/10 Exceptional

Only loud trains but all Great
Robert, 3-night trip

2/10 Poor

Avoid Vision Switzerland

Our room was situated above the train tracks. We heard trains all day and night. The room was so hot we couldn't close the window to block the sound.
Robert, 2-night trip

4/10 Fair

We were in the corner of the apartment and it was so hot (no AC). It was so loud even with the windows closed from the trains. We wanted to keep the window open though because it was so hot in the room.
Kylie, 2-night trip

8/10 Very good

It was convenient as a last minute booking. Very close to the tram stop. Has accessibility lift for luggage going up the stairs, and lifts. Can get a bit noisy during the late afternoon and night, many people out in the corridors, but otherwise value for money. The staff wouldn't give us the full room we booked at the start but they managed to fix the problem in the end. There were broken hooks on some of the beds and had limited coat hangers.
Vincent, 2-night trip

2/10 Poor

Stay away from this place. There is no AC in the rooms, only a regular ventilation system which is useless, making it extremely hot inside. Located 5 meters from the railroad so extremely noisy too. The worst part by far was the amount of bed bugs. Before going to bed they were already crawling on pillows and quilt. Had to leave the place in the middle of the night to find another accommodation.
Daniel, 2-night trip

4/10 Fair

the room was so tiny
Eslam, 4-night trip

10/10 Exceptional

Small but got all that u need

first staying in an online check in concept but it went smoothly and management was quick to respond and very accomodating, great Ethiopian restaurant down below.
Aidan Zayn, 2-night trip

6/10 Good

Very small but central, close to station so loud from the trains. AC did not work so we needed windows open.
Eliane, 3-night trip

2/10 Poor

Horrible experience

Toilet no room to use. Everything falling apart - door handle and drapes coming off. Bed doesn’t fit 2 people. They also had a towel for 1 person and I asked housekeeping and she said that I have to request it online which means they would deliver the following day. How are they advertising 2 people but have towels for only 1 person? No hand soap. Had to use dish soap to wash my hands. Absolutely horrible. The check in code didn’t work when we got there and waited 1 hour outside the door to get the new code emailed to me. They said it was a glitch in their system. Overall hotels.com should not offer this terrible hotel /apartment. Also the trains pass every 30 seconds and can’t sleep with the noise. It is literally on the train track.
Iyad, 2-night trip

8/10 Very good

Very clean
Kyuyoung, 2-night trip

8/10 Very good

The room is nice, but no AC just fan. Sometimes its quite hot there
CHUNHUI, 2-night trip

8/10 Very good

Very easy check-in. Location was perfect. Able to park a block away. Very noisy with construction beside property early in the morning. Lots of train noisy but that wasnt too bad and calming sound. We did not see a spa which was adverised.

2/10 Poor

The odor in the facility was awful and to the point that we had to get out of there. Do not book. There are much better options out there
chanchal, 3-night trip

6/10 Good

The AC was not working. We found a fan that we used but we had to open the window. Since we are just next to the train station, the noice was constent.
Ursula, 2-night trip

4/10 Fair

Noise from the train is just horrible. There is nothing to clean the dishes.
Ruben Emilio, 4-night trip