Our usual overnight stop was not available and this was he nearest alternative with a reasonable rating. However, I did not read the reviews till just before we travelled and was a little concerned at what we might find. Other than the unusual check-in, everything was fine and the room was clean, spacious and comfortable. We had been asked to contact the property 24 hours in advance but, despite trying, this proved impossible
C E
C E,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 2 日
Truly Awful Hotel
I checked in with my daughter for an intended 6-night stay. We were given a room on the ground floor and there were no curtains which we thought was odd. There was a strong smell of damp and we instantly noticed how dirty the room was. Dust everywhere, rips in the sheets, stains in the toilet, old furniture. We didn’t have any confidence that the sheets were changed between guests. The whole place just felt very run down and neglected.
We decided we were just going to stay 1 night and move on but my daughter suddenly said that someone was looking through the window - the bottom half of the windows were frosted and a man was pressing his face up against the glass to see inside which understandably really upset my daughter. I repeatedly asked a member of staff who was in their gardens peering in but the guy just played dumb.
We called a taxi and checked out immediately - we tried to get our money back but have been told it’s not possible.
Please please read other reviews and don’t book this dreadful place!
Gill
Gill,6 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 26 日
GISELA
GISELA,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 15 日
It no to bad for Weekend
Very quiet..service no the best
But..ok
Thanks for Stay
augusto
augusto,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 29 日
Ok for one night.
Shower didn’t work at all.
Bathroom hot water took ages to warm up.
Windows need sealing as they howled every time the wind picked up.
On a more positive note the beds were comfortable.
I’d guess at the images of the hotel would be about 10 years old.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 18 日
Avoid
Staff banging around at midnight, shouting, music, doors slamming, people having sex, no soundproofing, no heating, warm water not hot, dirty towels, wasp nest in the wall, people smoking outside the window, it was horrendous
M
M,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 15 日
Cheap and easy
If you need somewhere cheap and comfortable, this is the hotel for you. There are zero luxuries, and it is outdated. The room was very spacious however, the bedding had holes in it. The place was clean.
The TV works, but it is very slow in recognising channel changes or the TV guide coming up. Lack of HD channels.
The receptionist needs to work on their mannerisms and explain the situation clearly. I had to hunt for the WIFI password as no one is available after you check in.
There is a lovely garden however, no one told me how to access it or use it. During the warm days it would have been ideal to eat or work from, but again zero information provided.
I was there for three days and found the place good to stay however, the WIFI is unstable.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 2 日
Haunted House
We arrived early and got lost along the way because the photos posted online were pure misleading. The whole place outside is unkempt, looked liked a haunted house the door was closed, we knocked endlessly but there was no response. After about 10mins of knocking, calling ( which were unanswered) a young lady opened the door, handed me the keys with few instructions and disappeared. The room was cold and I called the numbers that were displayed at the reception but they gave us some shady excuse as to why we couldn’t get heating . There was a jar in the room with ashes in it. I couldn’t sleep. I woke up at 3am and I could have sworn there was a dark figure standing on the edge of our bed watching us😂😂. I turned on the lights and stayed up until we checked out very fast in the morning. Overall that house is haunted. Creaking everywhere and flickering lights. Worst stay of our entire trip and I would not recommend anyone to stay there.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 21 日
Zahra
Zahra,2 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 15 日
found needle under my bed
Jade
Jade,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 4 月 9 日
It was disguting blood stains on my bed on arrival, poo down the toilet and hadnt even changed bin bag had someones dorty toothbrush in there. then when told the man he rolled his eyes at me like it was my fault. The noise was horrendous with doors banging all night shook us up bad no sleep quality atall for 2 nights.
Laura
Laura,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 26 日
Comfy bed, quiet night - great sleep
Ruari
Ruari,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 7 日
Gavin
Gavin,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 12 月 1 日
Good value for money.
Nice property and room met all my needs. Quite happy with the room and the service. Everything was very straightforward.
Alastair
Alastair,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 11 月 14 日
Second time visitor
Second time I've stayed here and loved it just as much this time as last. There was some sort of annoying alarm/noise going off quite late at night which stopped just as I was away to call for help. Other than that it was another lovely stay!
Laura
Laura,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024 年 10 月 15 日
Once a grand house but clearly now a bit bedraggled and tatty. The photographer who took the pictures for Bonkle house did an amazing job, or they are from many years ago. It really needs a proper redecoration.
Alex
Alex,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024 年 10 月 8 日
Please sort out banging doors.
Out of a 2 night stay, the 1st night Fri eve was awful due to Front and inner door banging continous by people coming and going from 8pm until 12.45am also loud talking, no respect for others at the hotel. Spoke to receptionest to report and Sat night was peaceful. My room was clean, shower great, big room, comfortable bed Dated decor, but this didn't bother me. Nice garden. I would suggest soft closing entrance doors plus big notice requesting quiteness for other hotel users on the evening. There is a local shop walking distance to grab milk and teabags/coffee etc. My room had kettle plus cups which I appreciate plus hairdryer & t.v. I took photos as to how I left the room, as you put the key on reception desk on leaving. Anyone could enter the room on your departure and do whatever.
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2024 年 9 月 29 日
Mr Colin
Mr Colin,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 9 月 28 日
Hayden
Hayden,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 9 月 9 日
Lovely property and grounds, spacious comfy rooms
Jane
Jane,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024 年 8 月 29 日
Quick chek in, accommodating staff.
wesley
wesley,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 8 月 24 日
Thomas
Thomas,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 8 月 19 日
Happy with the services
Happy with the services provided during my 1 days stay at this place.
Mr Muhammad A K
Mr Muhammad A K,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024 年 8 月 19 日
One night was enough.
Very tired looking building and interior which is such a shame as there are many traditional and lovely features within.
Toilet and sink were very clean , the shower however was not and was so bad i drew attention to it when we left in the morning (we should have been staying for a second night but didnt want to), there was green algae? fungus? mildew? on the seal at floor level in the walk in shower and soap run marks in the shower underneath the bottles in a holder attached to the wall which hadn't even been scrubbed off from previous use.
Not a good look and most probably a potential health hazard. As an NHS professional healthcare worker i felt strongly enough about it to take someone into the room at point of checking out to show them how bad it looks. I shouldn't have had to do this. No person reviewing that room would think differently from myself that includes staff. Sheer laziness to address such an issue.
The hydraulic arms above the doors need maintanance or replacement as they didnt seem to work and slamming doors were heard throughout the night. I do appreciate the hotel staff have no control over guest smoking habits but that is the purpose of these arms to ensure soft closure of doors.
Now i know why there is a no refund policy for this establishment and even though we had paid for a second night we just wanted home. That said the bedding was clean as were the towels.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024 年 8 月 17 日
1) no body wash refill before allocating room
2) rips in the towels
3) dirty bathroom
4) dusty furniture
5) after the first night, asked for a service and the cup/spoon used, was rinsed and put back instead of being washed so stains in the cup and the spoon was sticky
6) told no heating could be put on, due to it being summer - but understandably given another duvet (probably the night guards)
7) very hard to communicate with the receptionist whose never at reception
8) time of checkout - called the receptionist to say I needed to give the keys back and she said “leave it on the desk” so much for hospitality - also anyone could’ve taken the keys and ultimately blame could’ve gone to myself
9) Noted the building and interior wasn’t the best - but I won’t complain about stuff that can’t be accounted for