Everything was so good as we expected.
Staff was good and very helpful.
Alok
Alok,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年6月17日
Deo
Deo,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月17日
Deo
Deo,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年6月3日
Wonderful F&B service rescues sub-par hotel
When we booked this hotel the assumption of it being a 'Hilton-quality' hotel weighed heavily on the decision. Even though we knew this was a 'second brand' for the Hilton group in India, we didn't expect it to be so thoroughly average in it's infra and facilities. That said, it's the service - especially and pointedly the F&B team (Ashwini, Amit, and their colleagues) who made this trip worth remembering.
What went wrong...
1. We were accommodated on the 3rd floor and we could tell we were at our floor by a peculiar stench that hung heavy in the air. It was the carpet on the floor. Our 8-yo would hold her breath throughout the walk to the rooms at the end of the corridor. The carpets in the room were marginally less stinky. They were equally heavily stained though.
2. The bathrooms were sub-par. Missing towels, and when available, ragged to the bone. Defective exhaust. A towel rack mounted at a height compatible with a basketball player's reach. And the water-damage-swollen door would shut only when banged with force.
3. One room were missing the sheer curtains - they'd been "taken for washing" and had never returned since.
What was wonderful was the breakfast experience. We used to look forward to breakfast. The sheer variety on offer and its quality made our mornings bright. The quality of service at breakfast too was amazing. Ashwini and her team are A-one! And our compliments to the culinary team as well!
Would we stay at this hotel again? Not likely.
Rahul
Rahul,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年5月1日
Pooja
Pooja,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年3月16日
Meghana
Meghana,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年3月15日
Close to airport
Gita
Gita,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年3月13日
George
George,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年3月4日
Rishabh
Rishabh,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年3月3日
Not convenient for aged people. Bath tubs slippery. Could have been better for a shower. Property was old and not good upkeep.
Arun
Arun,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年2月26日
Check in was quick, rooms are big and clean. Excellent breakfast options.
hemlata
hemlata,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年1月14日
2 star hotel at a price of 5 star
The hotel staff was accommodative but the hotel is in shambles
Carpet extremely dirty and full of allergens
Bath tub leaks with water on the room floor
Quality of towels - pathetic and they are not in stock for the most part
Smoking smell all over the place
Lobby looks like motel 8
Reception Staff does not speak proper english and over enthusiastic
meghna
meghna,5 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年1月4日
Good
Rudra
Rudra,3 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2023年10月25日
Anindita
Anindita,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年6月10日
Nice
Krishna
Krishna,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年4月18日
Ankit
Ankit,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年3月14日
10
It was good well cared during dinner , staff was very hospitable, specially shalini
Irshad
Irshad,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2023年3月5日
Luxury need an update
While usually we get all faculties in room, hairdryer etc not provided, also construction next building was disturbing, however little less cozy compared with other star hotels
Sunder
Sunder,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年2月27日
Sheenam
Sheenam,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2023年2月22日
Jose
Jose,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年2月9日
Ali
Ali,3 晚旅行
Travelocity 真實旅客評語
8/10 非常好
2023年1月11日
Stay in Hilton was a great experience in Lucknow.
Jose
Jose,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2022年12月19日
위치는 호텔이 많이 있는 곳에 있고 날씨가 추워서인지 난방이 되지 않아 추웠다. 방에서는 와이파이가 되지 않고 헤어그라이기도 없었다. 이름만큼 좋지는 않았지만 편안한 침대와 조식으로 그냥 있을만 했다.