This hotel is on the fourth floor of a building with another hotel. When entering the elevator, you will press and hold number four until the door closes, and the elevator begins to move. Be sure to look at the check-in hours as there is not someone at the desk 24 hours a day.
The hotel was in a fantastic location near the Duomo, shopping and not far from the river, museums, and all of the sites to see in Florence. Staff was very friendly and helpful. Be sure you are able to check in during their check-in hours. The beds were OK, relative to comfort. Keep in mind hotels in Europe do not have conditioner or washcloths so come prepared. This is a great hotel for the price. We would stay here again. They have a rooftop bar overlooking the Duomo, which is amazing!