我是否可以免費取消Veranda Palms 度假村的預訂並收到全額退款？

可以，Veranda Palms 度假村在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

Veranda Palms 度假村是否有游泳池？

是的，住宿提供室外游泳池。

Veranda Palms 度假村是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

Veranda Palms 度假村是否提供停車位？

是的，住宿提供免費自助停車服務。

Veranda Palms 度假村入住登記和退房的時間為？

入住登記開始時間：16:00；入住登記結束時間：任何時間。提前入住需加收相關費用，且需視供應情況而定。退房時間為 10:00。延後退房需加收相關費用，且需視供應情況而定。提供快速退房和零接觸入住和退房服務。

Veranda Palms 度假村和附近有什麼好看好玩的？

Veranda Palms 度假村具備室外游泳池和健身中心。

Veranda Palms 度假村的客房有廚房嗎？

有一個廚房，其中提供咖啡機、烤麵包機和鍋具/餐盤/廚房用品。

Veranda Palms 度假村有戶外私人空間嗎？

是，私人度假屋具有庭院。

Veranda Palms 度假村附近的環境怎麼樣？

從Veranda Palms 度假村走路只要 14 分鐘就可以到基西米卡丁車賽車場，另外走 19 分鐘還可以到卡彭晚餐秀。

Veranda Palms 度假村住宿資訊、相片和旅客評語

Q: Veranda Palms 度假村是否有游泳池？

是的，住宿提供室外游泳池。

Q: Veranda Palms 度假村是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

Q: Veranda Palms 度假村是否提供停車位？

是的，住宿提供免費自助停車服務。

Q: Veranda Palms 度假村有戶外私人空間嗎？

是，私人度假屋具有庭院。

4/10 一般般

2025 年 5 月 29 日

Carolyn，6 晚旅行

Expedia 真實旅客評語

10/10 好極了

2022 年 5 月 3 日

It was nice and everything was perfect

Christi，2 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2021 年 9 月 8 日

The house was very nice n clean my family and I really did enjoy I’ll self this weekend. We will be back again. The only things the

Lakeisha，3 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2021 年 1 月 23 日

aniclay，3 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2020 年 12 月 25 日

Sweet

Comfortable

Brena，4 晚家庭旅遊

Hotels.com 真實旅客評語

4/10 一般般

2020 年 8 月 23 日

I love the fact that it was plenty of room.. but there was no a/c up stairs so it was 87 degrees(this was fixed later that night), blood stains on the bed, broken chair in the game room, and no cable tv. I was highly disappointed with the experience. I reached out to the property management company to request a move and was told I would lose my money and have to pay for a new home. I requested a manager several times and was never granted. Needless to say I will be speaking with my credit card company to see if I have any recourse.

3 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2020 年 3 月 11 日

Very spacious rooms and nice kitchen and living room. One of the bathrooms has an awesome shower with a waterfall shower head. Our only disappointment was that there was no house manual to tell us when to put out the garbage, that we needed to supply our own dish soap, garbage bags, extra toilet paper, paper towels, etc.

Iris，2 晚好友同遊

Expedia 真實旅客評語

4/10 一般般

2020 年 2 月 12 日

The property was dirty, the AC vents in every room where disgusting, the kitchen counter could fall at any time, the walls where dirty and half painted, spider webs in hallways. Tried calling ACO the property management company with no luck (even the "emergency" number), sent an email with pictures and all I got was sorry for the enconvineance. WILL NOT STAY HERE AGAIN AND WILL NOT RECOMEND IT TO ANYONE.

2 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2019 年 12 月 24 日

Spacious

1st time booking a house with hotel.com didn’t know what to expect but very Efficient on paper work please check junk mail due to my mistake of not checking it on time but the were very understanding. the house is awesome and spacious plus 10-20 min tops to all the Disney theme park. A lot to do in so little time. Kids love all the room with theme characters. Very very happy

SOKCORT，2 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2019 年 11 月 26 日

3 晚旅行

Expedia 真實旅客評語

2/10 不太好

2019 年 11 月 6 日

Gated community with guard was a plus. Other than that would not recommend.

Tony，6 晚家庭旅遊

CheapTickets 真實旅客評語

6/10 不錯哦

2019 年 11 月 4 日

Jason，7 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2019 年 7 月 21 日

House was beautiful and clean loved everything about it ! Only thing I was a bit disappointed in was the WiFi it never worked I called ACO to come have it fixed and was told a technician would come and no one came .

5 晚家庭旅遊

Expedia 真實旅客評語

4/10 一般般

2019 年 7 月 13 日

I liked the space in the rooms and all the beds but I did not like the fact that we could not get in the house at the time of arrival and also the lights in the pool did not turn on. There was a dirty towel left on one of the bathrooms and one doorknob was broken which I did report to the office and also the ice maker in the fridge didn’t work. Not a very good first experience at this property!

6 晚家庭旅遊

Expedia 真實旅客評語

4/10 一般般

2019 年 4 月 26 日

I didn't like not having access to the hot tub without payong extra, check in time, filthy carpet, filthy furniture, & non availability for cable channels.

4 晚旅行

Expedia 真實旅客評語

10/10 好極了

2019 年 3 月 11 日

Enough space for all. We had plenty cooking pans and plates. House was clean. Very calm community

2 晚家庭旅遊

Expedia 真實旅客評語

2/10 不太好

2019 年 1 月 17 日

Nasty roaches and lack of consideration

Roach infestation. No dish soap nor dish sponge provided. Dirty bed sheets and dirty comforter. Hotels.com “could not” do anything about the situation because the property managers office was closed. Amazing enough hotels.com which provides hotels to their customers, could not accommodate my family at another hotel and my baby and small children and family had no choice but to stay and be subjected to these utterly disgusting conditions. Have plenty of pictures of the roaches in the bedroom, kitchen and bathroom but I somehow exceeded the size limit with just 3 pictures.

Eileen，2 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2018 年 11 月 25 日

My stay was nice. But with anything there are pros and cons. The house was nice. But there was things broken and the a/c was being controlled by someone at the office. Kept bring the temperature up to 75 making it hot. Calling them past a certain time doesn’t get you nowhere. You have to email them about everything. The lady Michelle in the office is a nightmare to deal with. You can’t speak to a manager. They want you to inform the of the house conditions instead of someone inspecting the house if not they will blame you for it. You have to pay for the hot tub to be heated instead of it being included. If it wasn’t for the craziness I. The office it would have been a very good experience.

Latisha，3 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2018 年 11 月 1 日

Place was excellent - communication not so

8 of us stayed with ACO at Veranda Palms, Orlando. This 7 bedroom house was beautiful and new. When you arrive, you have to go shopping very soon to buy toilet rolls, dishwasher/washing machine tablets etc. It would be nice if they did a welcome pack. We’ve traveled with these kind of agencies quite a few times and this was the first time with this agency. There is a late checkout available but they wanted $275 for a few hours which I thought was extortionate. All in all, a fantastic time. Please ACO, give your clients a welcome call after a couple of days.

Jason，7 晚家庭旅遊

Hotels.com 真實旅客評語

2/10 不太好

2018 年 10 月 12 日

Unfortunetly we had to share our whole week with ants that were all over the house even upstairs. They were in all the bathrooms bedrooms kitchen dining table and porch!!!! The fridge wasnt cooling enouph. There were bedrooms with light bulbs not working. Dressers dusty with crumbs from previous renters. Batteries for half the tvs missing. Carpet was stained and dirty. The back porch door did not fully close properly and was very diffucult to open and close it and the screen door was completly ripped and hanging.The worse part of thr stay was a leak from the celing in the main floor bathroom. We sent emails called them to complain and all they did was send someone who put the missing batteries in the controls and that was it. Nothing got fixed and no response from them not even an appology for the invonvinince!!!!

Libna，7 晚旅行

Expedia 真實旅客評語

2/10 不太好

2018 年 9 月 18 日

booker beware

house needs painting on inside walls are dirty and carpets need a deep cleaning they are stained. pool lights dont work and french door screens are torn. games in the game room are in extremely poor shape and need to be replaced.beware once you book there is a $204.00 cleaning fee and you must pay to use hot tube and also 70.00 to use bbq.they also ask you to send copies of your personal info and pic of you holding it or refuse to give you gate and door code. ACO- property management employees are rude and nasty . will never stay here again

Genevieve，2 晚家庭旅遊

Hotels.com 真實旅客評語

2/10 不太好

2018 年 8 月 27 日

2 晚旅行

Expedia 真實旅客評語

4/10 一般般

2018 年 8 月 13 日

Not as good as the pictures

Damaged items and fornitures; stained sheets; long time to answer our e-mails;

11 晚旅行

Expedia 真實旅客評語

8/10 非常好

2018 年 7 月 30 日

The home was beautiful, spacious and in a nice area. Just had an issue with ants throughout the house.

Nae，2 晚旅行

Expedia 真實旅客評語

10/10 好極了

2018 年 7 月 3 日

Dream Vacation.

Word to the wise, it rains everyday in FL. That being said the house was so beautiful we were okay with staying inside of relaxing in the pool. The house has almost everything you need for your stay. I would advise you to bring wash cloths the towels were provied but not the wash cloths.

Marie，7 晚旅行

Expedia 真實旅客評語

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