Firstly dont even think of booking a tour from them. Just a team of Con artists. The rooms were drab but cleanish. The breakfast was a joke. And the rest of the food was was worse. Every thing had tobe bought in aftre ordering and then cooked an average wait of around 1 and half hours. We orders burger and chips twice and when it came it was 1 half cooked burger and a bag of crisps and ask us to share it.
Johnny
Johnny,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
Best view
Hôtel qui a une vue vraiment magnifique, dans l ensemble l hôtel est très bien, c'est situé à quelques dizaines de mètres de l entrée du site,le personnel est gentil avec sourire et serviabilité.Le lit est très confortables,la chambre aussi
Des travaux de rénovation entrepris par l hôtel sont légèrement désagréables en terme de poussière, mais le personnel fait de sont mieux pour rendre le séjour agréable.
Merci a tous
Ali
Ali,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月4日
I really enjoyed my stay, I was treated exceptional and having airport transportation both ways was a major plus as I arrived at 3AM and departed at 2AM and this was included in my hotel reservation at no additional cost. The area was safe and the staff made me feel like family. Ashraf, the front desk night manager, offered me food and refreshments upon my arrival, very attentive. Mahmoud was prompt and anticipated my needs when it came time to relax on the rooftop, with that amazing view of the pyramids. George was the hotel driver who went above and beyond helping me get a sim card for my cellphone. The chefs there spoiled me and made very delicious traditional dishes that are vegan friendly, fillled with flavor. They really take pride in thier food. The owner, Adam was onsite and a very kind man. I am a solo traveler that really appreciated the personal attention. larger hotels don't feel as welcoming. I will definitely return here, I feel like I made genuine connections. Five stars all the way!
JoAnn
JoAnn,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月28日
아침 일찍 도착했음에도 얼리 체크인을 흔쾌히 해주셨고, 루프탑 뷰도 좋았습니다.
사장님이 인상과 달리 친절하시고, 체크아웃 땐 파피루스그림도 주시네요…
조식은 이집트 전통식 나오는데 먹을만해요.
저녁에 루프탑에서 그릴믹스 먹었는데 맛있었어요.
맥주는 메뉴판에 없지만 주문하면 줍니다. 225파운드
기자 피라미드 걸어서도 금방가고 에어컨 냉장고도 있습니당.
Kim
Kim,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月28日
The property was nothing like the photos advertised on Expedia. The bath towel was horrible, I did not touch it for my entire stay. The bathroom was unclean, the shower was dirty, there was no body wash nor soap made available for a bath. The hot water would run out before 8am. The bed sheets were visibly brown. The breakfast was oily. The walls in one of the rooms was swelling and peeling.
I booked tours with the hotel and it was better if I hadn't. I still had to pay for my own tickets at the sites and in one tour I was not even provided a tour guide!! I had to figure everything out myself since the taxi driver spoke limited English!!
On one tour the vehicle cut out and refused to start again and the driver had no phone! If I didn't have a phone with a local sim for him to call someone we'd be stuck in the middle of nowhere, just me and him.
Aside from paying for tours and still having to pay your own money, for everything a tip was asked. If you asked someone for directions to somewhere, they expected a tip. If you asked someone what time it was, they wanted a tip. I was even forced to pay a tip to the rider whose vehicle cut out!
The hotel owner tried to coerce me into giving his hotel a good review by offering free gifts.
One night there was a loud noise, it was police trying to apprehend someone and there was an exchange of fire!
Book at your own risk guys!
Miracle
Miracle,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月26日
El lugar es limpio aunque en estos momentos está en remodelación va a quedar mejor. La atención es excelente y la persona del mostrador nos reciben con botella de agua y nos cuido constantemente al salir por el área, nos orientó y fue demasiado cordial. Nos gustó mucho el servicio y la vista tan cerca de las atracciones. La cercanía del area arqueológica también es un punto a favor.
Adriana
Expedia 真實旅客評語
10/10 好極了
2024年10月25日
Séjour très agréable
Une semaine très agréable passée en chambre simple. Vue imprenable sur les pyramides pour un petit déjeuner copieux et varié. Le personnel est vraiment très serviable et à l'écoute avec le sourire. L'hôtel est bien placé et le gérant Mo aux petits soins.
Anne
Anne,7 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月23日
Stunning views
Ali
Ali,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月16日
Stinky staff always asking for tips
Ryoga
Ryoga,3 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2024年10月15日
Samuel
Samuel,7 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月2日
Great view and that is ALL ! Lady at front desk ripped me off twice. Once asking for change and the other adding my GRATUITY and miscalculated. View in my room was a concrete wall! Bartender washed my glass out with his HANDS before giving it to me. I received intestinal bug the next day. I didn't even tell them to cancel my next two days. I upgraded and went to the Kempinski Hotel downtown an absolutely gorgeous 5 star hotel. You get what you pay for! Lesson learned.
Michael
Michael,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月29日
친절하고 루프탑에서 피라미드도 잘 보이고 좋아요
다만 시설이 좀 오래되었고 침구류가 깨끗하지 않습니다
낙타나 말이 호텔앞에 있어서 호텔을 나서면 냄새가 좀 납니다. 가격대비 머물만 합니다
HYUNJOONG
HYUNJOONG,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月29日
Outstanding customer service. The housekeepers were great and attentive. The roof view and food service were amazing. I’m so happy that the stuff knew how to speak in english so I had no communication problems. I stayed in a single room. At the hotel you can book all kinds of tours and they also have a taxi service. The hotel has it all and Mrs. Rania will go above and beyond to meet all your needs. I also had an opportunity to meet the owner who is very kind and knows what outstanding customer service is all about. Outstanding hotel and I highly recommend it to anyone traveling to Cairo, Egypt.
Katty
Katty,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月29日
I arrived earlier than check-in time and the uncle staff took $20 from me. The service was terrible, he ran out of toilet paper and when I asked him to refill it he gave me a few tissue papers left. Breakfast at the hotel is free but the forks and knives were dirty and had hair in them. There are about 4 different types of meals. The hotel was surrounded by many touts for camels and horses in the pyramids, so it was a hassle to be constantly talked to. Also, there was a lot of feces and it smelled bad. There was no free shuttle service to and from the hotel. There was no toothpaste and toothpaste in the room.
Andy
Andy,4 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年9月28日
ELOISIO
ELOISIO,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月28日
Located in a slum this place should be removed from Expedia. My bed had a wet towel on it, everything was filthy and the pillow had hairs on it.