There were 2 dead bulbs in the bathroom on arrival and we called for replacement. There was a floor strip at the door that was sticking up and obstructing door movement. We Called maintenance and the tried fixing it and the problem continued. Reported the problem to front desk and they put in work order but the problem was not fixed until we checked out on our four days stay.
Anthony
Anthony,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
Mike
Mike,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 24 日
Ikea
Ikea,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 23 日
Lionel
Lionel,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 16 日
Neil
Neil,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 16 日
Mark
Mark,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 7 日
Katrina
Katrina,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 21 日
Not the best, but not the worst
Hotel looks amazing on the drive up. My family arrived at 2am and there was only one entrance that was not roped off. Was given room 811 and my daughter said that the water was cold the entire time she took a shower (15 minutes). Went to ask to be moved and the front desk recommended letting the water run for awhile to which I replied my daughter took a cold shower for 15 minutes. Was moved to room 101 and the flushing power in the toilet left a lot to be desired so we had to find another bathroom in the hotel to utilize. Housekeeping kept giving me two towels when I needed three and the room was stocked originally with 4 so I had to visit the front desk every day to get towels for the room.
Breakfast is in the attached restaurant (Rio Ranch) at 20/person which isn't the best deal but the breakfast was tasty. If I hadn't prepaid for breakfast for my daughter, we would have found breakfast for her outside the hotel.
LeKesha
LeKesha,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 20 日
Comfortable bed with an at home feel.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 19 日
Treshera
Treshera,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 16 日
La Keisha
La Keisha,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 15 日
D'Mar
D'Mar,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 10 日
I had no hot water and the property manager never fixed it or called me back
Sheronda
Sheronda,1 晚商務旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 7 日
This did not feel like your typical Hilton. It’s very outdated & needs major renovations. Definitely would not stay here again until things are updated. The staff was friendly though.
Kisha
Kisha,1 晚好友同遊
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 7 日
There was a big roach in my room more than once
Sade
Sade,4 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 5 日
Michael
Michael,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 4 日
Angela
Angela,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 4 日
The property is clean and well-kept, but is showing its age. The room I stayed was clean and spacious, but there was trash left in a trash can while the iron and ironing board were laid out. The chair was a bit squeaky, the lamp shade was unhinged a bit. One of the elevators was a bit clanky.
Ye
Ye,1 晚商務旅行
Orbitz 真實旅客評語
6/10 不錯哦
2025 年 5 月 3 日
They mischarged my fiancees credit card! Took several days to reverse the charge, the room reserved through the hilton app was not ready when arrived to skip front desk. The shower tub didnt drain efficiently. The property does close some of the entrances at dark. No gift shop and no onsite laundry! It was a MEH! Hotel for a hilton brand!!