I will start with the positive note: staff did their job as they should, there was no exceptional customer service but it was not bad either.
Major con:
First time back in Nigeria after 6 years and I am disappointed in this and many other hotels. I am not picky but expect a certain minimum standard of cleanliness in a hotel.
I was given room 208 and on entering the hall way, there appeared to be what looked like a huge shaped mold or mark from water leakage on the ceiling of the 2nd floor. Absolutely disgusting.
In my room, the bed was too soft and not at all comfortable for me.
The bathroom was dirty, you could tell that it was cleaned on surface level, but there were many dirt marks from in the cracks and crevices of the bathroom from a lack of actual deep cleaning. The shower head was also dirty.
I checked in at about 6PM and checked out for my next flight the following morning by 5AM So I did not get to see much with daylight.
But it is disappointing to see that a hotel of this nature, that obviously pays staff to clean, does not ensure that cleaning job is inspected for deep cleaning.
In a short while, a lot of those molds and dirt in the bathroom will become permanent.
Please do better.
