Springs in the bed could be seen and felt individually -uncomfortable night. Picture of room on the internet does not indicate that it is very small, no wardrobe, but there is a hanging rail with plastic coat hangers from various places on the rail no other place to put anything, the checked throw on the bed was old and had pulled threads all over it, bedside wall lamp "arms" dusty, chandelier very dirty. Window latch very loose and screws barely holding the latch in place so it was hanging off.
Shower tray had a large diagonal crack covered by a non-slip mat and chips around the plug hole. Tooth brush holder/mug dirty with toothpaste on the side and top, white left overs of something inside the base, liquid hand soap dispenser dirty with congealed hand soap around the dispenser and on the plunger.
Guest lounge: Unclean TV - no remote. Material couch smelt of sweat , candle holder by the telly broken and sitting drunkenly to one side, other seating - bucket chairs table dirty with crumbs from previous person, felt very unloved & forlorn; we couldn't sit on the couch initially and had to sit in alternative seating as staff were using the lounge for their break and had taken up the couch; it looks like it was nice when it opened but needs refurbishment.
We were so looking forward to having dinner here and a night away and the accommodation was such a let down, housekeeping clearly not checking on cleanliness or details that need repair and passing this on to maintenance.
