Very corrupt staff. They stole my money and refused to give it back. The front desk employees are very unprofessional and rude! The manager should consider dismissing the front desk employees and hire properly trained individuals! Very disappointed to say the least!
真實旅客
1 晚商務旅行
Ebookers 真實旅客評語
8/10 非常好
2020年7月31日
真實旅客
3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2020年7月20日
Location was spot on, facilities weren’t that bad either.
Shelter
Shelter,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2020年1月24日
真實旅客
3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2020年1月4日
Orent spel
De flyttade på möbler, renoverade så jag inte fick sova. De förnekade det och försökte få mig att tro att jag inbillade mig. Det blev mystiskt bättre varje gång jag ringde och klagade. De spelade fult spel. Grannen hörde det med. Så till slut tog jag till hjälp av Hotel.com och då lovade hotelket att de skulke flytta på mig till annan våning. De ljög. Detta förstörde två semesterdagar. Annars var personalen supertrevliga.
Lollo
Lollo,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2019年12月27日
Best staff
Such amazing professional staff, very helpful.
Lollo
Lollo,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2019年12月26日
Travis
Travis,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2019年12月18日
Good hotel
Bàr and bàr staff good
Restaurant buffet food always warm to cool food and frosty staff
Alan
Alan,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2019年12月12日
The breakfast was excellent and the service of everyone was great.
真實旅客
5 晚商務旅行
Expedia 真實旅客評語
6/10 不錯哦
2019年12月8日
The initial room I was given was not clean and the AC wasn’t working, which is a must for Accra due to the heat and humidity. I then moved to another room which was must nicer, had a shower, and a functioning AC.
真實旅客
6 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2019年12月6日
Very friendly and helpful staff. Professional environment and quality rooms at about the right price.
真實旅客
9 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2019年12月6日
真實旅客
3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2019年11月22日
Room was very good size for the two of us and was very good. No complaint from me. Very happy to use again and again. This is the third time of use.
真實旅客
1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2019年10月29日
The environment is good . For my self, I like the place
真實旅客
1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2019年10月26日
Decent property for it's price. The staffs are polite and the location is good. It's neat and the facilities are not broken. It's a good place
真實旅客
4 晚商務旅行
Expedia 真實旅客評語
4/10 一般般
2019年10月4日
Check-in staff were polite and helpful. Checked me in though I arrived early but that was the best part of my stay.
Changed room 3 times in 1st night
1st room - severe damp smell and faulty ac
2nd room - water leaking from ac vent
3rd room - finally ok but ac tending to trip off but too tired to complain again.
Restaurant staff practically shooed me out because it was 3:30pm and the restaurant was closed for lunch. Bear in mind I was already eating.
Restaurant was blah
真實旅客
2 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2019年9月3日
Daniela
Daniela,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2019年8月22日
My fourth time here I will be back. Very good value for money.
真實旅客
1 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2019年6月26日
when my family was there they ask them to pay extra money before they will show them the room because the system
真實旅客
1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2019年6月23日
Disappointing stay
I had to arrive 1 day late in Accra, on 18 June instead of 17 June, due to my first flight arriving late in Lisbon where I was to take the connecting flight to Accra. This was an occurrence that was clearly out of my control and I requested Hotels.com to request a refund for one night from the Swiss Spirit Hotel & Suites Alisa. Hotels.com was very responsive and immediately contacted the hotel and advised me in writing that the Swiss Spirit rejected the request. I then contacted the hotel myself and was told that they cannot accept my request for a refund--full stop. This is extremely disappointing and not in line with Customer Satisfaction oriented policies one expects from these types of establishments; particularly when hot water in the shower was only available in the second day that I stayed there; only bath towels were provided with no hand towel available in the bathroom; wi-fi was weak in the room, with connection lost frequently until very late in the night, and I had to pay 90.6 for a room per night, without breakfast!
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2019年6月22日
The room was ok, the workers were very good and Professional.
真實旅客
2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2019年6月12日
Great location entertainment venues and dining options
Kay
Kay,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2019年6月10日
As far as accommodations is was pretty good. It was a good value for the money. Look at deals on Expedia the rates are much better than what you are told if you walk into the hotel. The hotel was a bit dated but clean . Restaurant was ok and so was breakfast. Staff was accommodating especially breakfast hostess and Teresa. We had a mishap with room type and they more than compensated for the mishap. Would probably stay again.
Kay
Kay,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2019年6月6日
This location is well kept. The staff was friendly and very helpful. Room service was delivered in a timely manner. The air conditioner in the room leaked water on the floor but the problem was reported and taken care of right away. Internet worked well, lobby area is nice and inviting.