Hotel is being refitted and not advertised correctly - no 40” tv in room - not complimentary tea bagsvect - I did get a kettle on request -
I haggled a discount but would rather pay for what we need . Friendly apologetic staff tho
Terrible living standards and service
There was no heating or hot water in the room. When we complained we were simply told there was nothing that could be done. In many attempts to contact the hotel to speak to a manager or someone to offer a solution to this uncomfortable stay, it seems the staff aren’t competent to deal with my problem appropriately and no one seems to be bothered in addressing my complaint. I have now sent several emails and rung up everyday for 2 weeks and am still no further forward.
Terrible with scammers staff who round stealing people stuff
The room we were given was not serviced, so had to be moved ,there was dust in and on the furniture, no shower tray ,and shower head needs replacing, pillows were hard ,and only one each .Breakfast was pretty good, all in all the hotel is tired and needs a makeover. Staff were helpful