The staffs are very nice and friendly. Good location and…
住宿表示有確實遵守度假屋重新開放指南 (德國 DTV & DFV)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿使用消毒劑進行清潔；經常接觸的位置會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
Liked that all staff were excellent. The bar tender was in particular very knowledgeable and provided excellent services. The front desk as well tried to be extra help FY calling museums to ask questions for us. Liked the hotel overall. Did not like that there was no kettle tea or coffee in the room. Room light switches were hard to work. Also there was no English TV channels besides CNN. Surprising since there were many other languages besides German just not English.
3 晚家庭旅遊, 2021年06月30日
It is always fantastic staff is wonderful
Andrew, 3 晚商務旅行, 2020年01月31日
The spa and communal areas are nice. Unfortunately the rooms really let the hotel down. Pillows extremely soft/lacking substance, which caused me neck pain. Temperature of room uncomfortable also. I slept badly every night (usually sleep like a log). No conditioner in the room or spa which I found bizarre for a spa hotel. The only plug socket was by the door.
3 晚浪漫之旅, 2020年01月22日
I enjoyed the hotel itself, the gym and the location. Will most certainly be back.
7 晚商務旅行, 2020年01月18日
This was my second stay at the Savoy. I found my first Savoy experience to be wonderful; however, my recent stay did not quite equal my first experience. First, all hotel staff during both stays were extremely friendly, courteous, and professional. Check in was speedy and efficient. I was offered the opportunity during check in to upgrade my room, but I opted to keep my original standard double. The room was small, but not cramped. The Savoy is known for its artsy/unconventional decor, and my room was no exception. The aggravating aspect of the design was how dark the room was. The absence of traditional lighting combined with black countertops and furniture made it extremely difficult to see and function normally in the room. I felt that convenience and practicality had become the victim of “trendiness.” Light controls were difficult to find in the bathroom, and due to the general absence of light, my frustration grew with passing time. Another less than impressive aspect of the room was the bed - it had a noticeable sag in the middle. On average- after two stays at the Savoy - I give it a better than average rating. I will give it another try on my next visit. There are, however, simple changes that need to be made to make this a highly rated choice for me.
2 晚旅行, 2020年01月02日
I was here for just 1 night and it was my birthday so they made sure my room had a bath tub as I requested. I loved staying here and will stay again
Jennifer, 1 晚旅行, 2019年11月03日
Rooms are big and confortable.Surprised me to have a whirlpool in the room .5 minute walk from the train station
Carlos, 1 晚旅行, 2019年09月19日
The customer service is amazing as soon as you walk through the door. I had booked a single-bed room but was upgraded to a double with a beautiful view of the Koeln dom, perhaps since it was less busy. The rooms are extremely clean and comfortable and even the bedsheets are almost silent. I cannot comment on the spa, breakfast or lounge as I did not have time to check them out but I would definitely stay here again.
D, 1 晚家庭旅遊, 2019年09月06日
Clean and large bathroom was very good for me. I could have relaxed time at this hotel, thanks a lot!
T, 1 晚旅行, 2019年08月01日
Modern decoration. Nice restaurant on the floor with good view and food.
1 晚家庭旅遊, 2019年05月31日