We are not allowed to check-in due to the counter staff not happy us enquiring them if our room booking is included breakfast or not. The stupid staff seems the boss talked to me he felt that he was insulted so he refused us to check-in. Tried to seek help from Expedia' hot line but it was unsuccessful at that time. About struggling with them for about 2 hours, finally, the counter staff assisted us to get another hotel nearby check-in and further promised by the Counter they would refund us through the Expedia. So poor.
vic
vic,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2018年4月7日
Very Good
Good location, few minute to Intercity Bus Terminal & Express Bus Terminal. Staff is cold but nice. Room big enough. Bed comfortable. Breakfast (include bread, milk, juice, egg, jam, banana) smple but good.