We were there for 5 nights and only had housekeeping service once. I was asked upon check in if I wanted housekeeping and said yes. They did not come the day after check in which wasn’t a big deal and we didn’t mind. After they did not come the day after the second night and our garbage was over flowing I went to the front desk to ask. I was told it wasn’t her department but she would check. I was then told the housekeeping department was short staffed but she would make sure we had it the remaining days of our stay. We did get it that day! But not again the rest of the trip. The gas was out in the fireplace outside and was never replenished after we asked to turn it on 2 nights. There was also a party in their bonus room which was fine but there were a few beer bottles and multiple bottle caps all over the patio that were never cleaned up.
Jennifer
Jennifer,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Thomas
Thomas,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 4 日
Unfortunate experience
I probably won’t stay at this hotel again. Breakfast was mediocre. Not enough toilet paper, towels were not ready till the morning after we arrived and we had to go to the desk twice to ask about them. No one at the front desk, no one around during breakfast for refills or questions, the handle for the hand-help shower head in the handicap shower did not work making the shower useless because the shower head is on the other wall away from the seat. The bed was hard. No body taking care of business and now worthy to be a Marriott product. Love the indoir pool
ELENA
ELENA,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 24 日
The breakfast could have been way better.. the sink was cracked. The staff at the front desk wouldn’t answer the phone when calling and there was not where on the website that said the pool was not going to be open due to repainting the area, they said we could walk across the street and use their pool if we wanted too.
Stephanie
Stephanie,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 8 日
Nice option in hollister
Thought the breakfast options were great and coffee was available at all hours, pool was closed during our stay, otherwise the hotel and staff were great. One week later and i still have the $5 hold for incidentals showing on the credit card so I'll need to go through the hassle of disputing that.
Jeff
Jeff,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 3 日
Sarah
Sarah,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 2 日
Karen
Karen,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 1 日
Carmen
Carmen,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 28 日
Apesar de que no nos respetaron la habitación que habiamos reservado la limpieza del cuarto estaba bien, solo la cafetera estaba un poco sucia donde se le pone el agua , creo que tienen que tener mas cuidado en eso.
Alma
Alma,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 27 日
Victor
Victor,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 27 日
Beatriz
Beatriz,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 26 日
Edward
Edward,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 24 日
Not a good experience
When we arrived the bathroom smelled of sewage. I asked to switch rooms as the smell was quite bad. I was told there were o other rooms and that maintenance would be sent up. Unfortunately whatever was done did not fix the issue. Bathroom sink was unusable as the smell was horrible. Also shower door was broken, when it was closed, it was almost impossible to open from the inside, luckily my husband took the first shower and was able to get the door open, I would not have been able to do it. I ended up taking a shower with the door open, so I would not get stuck inside.
Rebecca
Rebecca,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 23 日
Elda
Elda,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 13 日
The new hotel and room 205 was lovely, large and modern. The breakfast was limited but good. Would have been nice to have potatoes with the eggs and sausage. Overall, everything was great...almost.
We had men next door who talked and laughed loudly until 12:30am. We did not call the front desk or bang on their door because we were afraid of retaliation. Not your fault so I didn't deduct any stars. Would definitely stay there again.
Susan
Susan,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 12 日
Gerardo
Gerardo,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 12 日
Close to town and convenient for business.
Jose
Jose,1 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 8 日
Julie
Julie,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 5 日
Very clean
Patricia
Patricia,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 3 日
They did not have a room for me because I booked through Expedia!!!
Sarah
Sarah,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 2 日
Ernest
Ernest,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 4 月 30 日
Do not stay here!
The front desk told us the room would be cleaned; it wasn't . The front desk told us there was an ice machine on our floor; there wasn't. Breakfast was not available at the advertised time. The microwave oven in our room did not work. There was an unannounced fee to park.