The room was falsely advertised online. After we paid for our room we were told it was a shared living space (never advised as this). The door to our shared living space would not lock and the space could be accessed by anyone off the street. We were told we would receive a refund and we never did.
Laken
Laken,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月4日
Didn’t expect a window unit for an AC. Also, there was construction going on a floor above us - not very relaxing. Lastly, the shower was very odd. It was in the room not the bathroom. This was not what we expected.
Joe M
Joe M,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月30日
Alexa
Alexa,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月29日
Jessica
Jessica,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月25日
Justin
Justin,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月25日
When me and my wife arrived I was informed that I didn’t have a reservation and had to go search for another hotel which cost me more money and time for a smaller room…very disappointed
Johnny
Johnny,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月30日
Our TV didn’t work in our first room and there was no remote, they were quick to switch us rooms, however there was no cable for the TV in our new room.
None of the rooms have microwaves or mini fridges, I had to put my insulin for my diabetes on ice.
The rooftop bar was closed and so was the one downstairs both days we were there.
No parking for the hotel, had to pay $25 for overnight parking in a nearby garage.
Destiny
Destiny,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月27日
Walter
Walter,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年8月9日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月6日
Theresa
Theresa,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月3日
Fallon
Fallon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月28日
James
James,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年7月26日
Mary
Mary,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年7月26日
Brooklyn
Brooklyn,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月26日
Safe. Clean. Perfect location. Quiet. Classic and beautiful . The most beautiful hotel i have stayed in. Very pleased
Gina
Gina,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年7月23日
Burt
Burt,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年7月21日
Bethany
Bethany,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月21日
Ramiro
Ramiro,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月15日
Lovely, Homey, Awesome Hotel!
This hotel was beautiful outside and in. I’m so sad I can’t remember the guys name that helped us at check in but he was so nice! Gave us the best recommendations for food. The suite was very nice as well! The only thing was the TV didn’t work but it was okay because we didn’t stay in the room much! I’ll definitely be staying here again again in the future
Sabrina
Sabrina,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月14日
Nicolas
Nicolas,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月9日
Allen
Allen,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年7月8日
Worst experience ever
It was not good at all and actually never got the opportunity to stay. On our day of arrival, while still at the airport the hotel took the money for our stay. We called from the airport to see if our room was available at 10am for an early check in. They said no we had to wait for the 3 pm check in that our room was not ready. Once we arrived at the establishment at 345pm we were told the room was not ready and to wait. We waited until 6pm when asked were told our room did not have power since that morning and we were awaiting power restoration but in the interim they had another room available if we wanted. It was a shared apartment consisting of about 3 bedroom and all customers would share a common bathroom. We declined as the "room" was nasty and we did not feel comfortable sleeping and sharing with people we did not know.The manager Jordan was very unprofessional and was not accommodating despite the various mistakes on part of the hotel. He proceeded to correspond to me through text because he was not there in person.it was a very bad experience that about 5 other customers had with us during their busy Essence Festival weekend. We had to find another hotel and pay additional money as most hotels were booked or marked up on price. No refund or accomarions were given or received, they wanted to offer us a comp to come and stay "again" .