Welcoming. Staff are wonderful,good superb.
A choice of places to eat ,done either smart or casual. Relaxing atmosphere.
Margaret
Margaret,4 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年10月8日
I was Very disappointed. We went with friends that had been there several years ago. They couldn't praise it enough. They were disappointed too, and kept apologising for the let down. Most of the staff was not customer orientated. The reception staff were great. Although the rooms were clean we had to ask for coffee and tea at reception as it wasn't topped up, and the main areas didn't feel clean. It was fairly busy and the staff could hardly keep up.
We enjoyed the stay as the surrounding area. And town was Great. This was a special occasion and the hotel let it down.
We expected a bit of luxury but didn't get it.
Michael
Michael,2 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2024年9月26日
Meal service in the bar area needs to be better not on a small table.
Francis
Francis,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月12日
Enjoyable stay.
Greg
Greg,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月10日
The staff really make this property, nothing was too much trouble for them. Our room was very comfortable. The food was great. The swimming pool was generally quiet and the steam room was a wonderful temperature. We had a fabulous couple of nights here but it was so relaxing it felt like longer. Don’t forget to check out the Gin School too.
The town of Peebles is within easy walking distance and there are lots of interesting places to visit in the surrounding area if you have a car
Cameron & Trez
Cameron & Trez,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年8月31日
Nice hotel but a bit dated
What you see is what you get. It’s an old building and is a bit dated even despite recent refurbishment. They have plenty of activities and we used the Pure Spa which was lovely. Overall, the hotel was pretty expensive for what we got, though will probably go again in future as I love Peebles.
Rona
Rona,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月29日
Had a fantastic time from check in till leaving. Pool was great for a daily swim. Lovely breakfast and had a great evening meal too. Staff were so friendly and very attentive. Parking no problem. Can’t wait to come back - very reasonably priced too.
Julie
Julie,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月28日
Good size room with amazing views. Staff were excellent everyone very friendly and helpful. Hotel cleanliness excellent. Swimming pool could be warmer and windows in our bathroom don't open but apart from that, excellent stay.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年8月25日
Poor, very poor
Jeremy
Jeremy,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月18日
Wish we could have stayed longer. Great for families. Had large room for 5. Our view was amazing. Bagpipes and drums in the evening was a bonus! Kids had plenty to do in and around the hotel. Pool area was clean. Check in staff was excellent and helpful. The gentlemen seemingly in charge of dining was on top of everything and lovely. It was great seeing younger folk learning for the summer. Gin was great. Would recommend for a mini getaway. Scotland is amazing.
JILLIAN T
JILLIAN T,1 晚家庭旅遊
Orbitz 真實旅客評語
6/10 不錯哦
2024年8月17日
A once grand hotel in desperate need of investment and renovation. Staff have not been trained to what most people would deem acceptable standards but a) this is not their fault b) they were so pleasant, polite and charming that you just had to let things slide. Lift was broken but again, staff were more than happy to help with bags and the luggage lift. Abysmal value for money considering what you could get in same area for less but “ok” stay.
Graham
Graham,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月8日
Great stay
The hotel was very nice, nice modern room which seemed to have been fairly recently refurbished. The outside of the building could do with repainting however it is such a big place i suspect its an ongoing thing.
We had dinner and breakfast both of which were very good
There ate a good range of activities on offer although we didnt get time to.use any of them.
Peebles is also a nice town for a wander around.
Martyn
Martyn,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月6日
In die Jahre gekommenes Hotel, das an längst vergangene luxuriöse Zeiten erinnert. Die Ausstattung ist gut, das Personal sehr nett. Großes Manko ist allerdings die Sauberkeit, vor allem in der Schwimmhalle, sowie den dortigen Umkleiden und im Fitnessstudio. Nicht nur oberflächlich verkalkte, sondern zum Teil wirklich verdreckte und verschimmelte Stellen zeugen von vernachlässigter Grundreinigung. Diese wäre dringend nötig!
Das Frühstück war lecker und kostenlose Parkmöglichkeiten gab es genügend direkt vorm Haus.