Dominique at the front desk went above and beyond to take care of my family. Her service alone saved our stay- we booked a room through hotels.com for 5 people, and to our understanding, we would be staying in a room with 2 queen beds and 1 sofa bed. This was not the case. Hotels.com did not properly list the accomodations at this property. As a result, the hotel staff was left to pick up the pieces. Fortunately, we were lucky and the outstanding staff and management quickly accommodated our needs. Super impressed with this team and will return solely because of the customer service we received! Will not be booking through hotels.com again....
Audrey
Audrey,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 3 日
The toilet will not flush, the room was not clean and no towels. I was supposed to be given 2 complementary bottles of water but I was told that I have to pay for it.
Janet
Janet,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 2 日
Lack of Attention!
The bed was very uncomfortable - [ the room felt very Dated,..- The Check in front desk clerk wrote 265 on the key card envelope = But the "6" was extremely sloppy
[ there was no [ top ] to the "6" so looked like a ( 4 ) ] so - im walking up and down the hall [ to the furthest room away from the elevator,,,thank you! ] looking for a room that didn't exist - had to ask cleaningstaff what she thought the room number might be..she [ guessed ] 265!
Tim
Tim,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 25 日
Olivia
Olivia,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 20 日
Over-priced for mediocre accommodations
Being on a bereavement trip, we were pleased to be able to check in early. Amy, the GM was friendly and accommodating. The room was an odd configuration- the bed was not in the usual place and the night table fit tightly on the wall side, with the drawer facing the mattress and was inoperable being it was faced the wrong way. The bed should have been on the left wall and facing the TV. The over-sized couch should not be blocking the window and took up too much space in the room. There was no microwave and the refrigerator did not work. There was only one bath towel each and no hand or wash cloth for the second person. No carpet and floor was sticky in spots. No complimentary breakfast- only food for purchase in the lobby with limited hours of service. Do not recommend- there are many other properties with better amenities, for a much better price.
Susan
Susan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 20 日
Extremely friendly staff and very clean rooms. Comfortable bed and a thoroughly enjoyable experience
Cynthia
Cynthia,7 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 13 日
Tommy
Tommy,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
Cynthia
Cynthia,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 26 日
Bradley
Bradley,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 23 日
Phyllis
Phyllis,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 23 日
This hotel was clean and customer service was friendly.
Scott
Scott,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 20 日
Good location and service.
Close to freeway, lots of parking, restaurants and stores near by. Room was good size, bed was comfortable, and was able to get room as requested.
Don
Don,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 16 日
The room wasn’t made for the second night until I asked for it. The corridors were unswept and smelled like old gym. The bed was continually short sheeted. The walls and ceiling were extremely thin and the hallway noise looud
Benjamin
Benjamin,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 15 日
Laura
Laura,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 13 日
Melissa
Melissa,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 7 日
Aereal
Aereal,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
It was good. A little pricey but it was good.
Michelle E
Michelle E,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 21 日
Below average 3 star hotel
Plenty of parking and free ev checking.
No hot shower and hair dryer was broken. Took a long time to get it replaced
Chi Ming
Chi Ming,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 19 日
Christen
Christen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 19 日
Kimberly
Kimberly,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 18 日
Corina
Corina,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 18 日
Over priced way overpriced for this property 341.00 for 1 night I have paid less for a room in downtown LA I’m sorry to say this was a joke!!