Beautiful hotel! Valet service, shuttle to Cleveland Clinic. Restaurant was very nice and delicious.
Gretchen
Gretchen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月25日
Antonio
Antonio,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月20日
Only if I have to.
Pool was only 3 feet deep, restaurant food was expensive and subpar. Only thing that rated excellent was the transportation to the Cleveland clinic and the valet guys.
todd
todd,9 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月20日
Mostly everything was okay at the hotel! The pool was heated and perfect temp, sauna was great, and beds were comfy. However, we noticed blood all over two of the pillows and on the headboard. They hadn’t changed the sheets in between stays; only moved the pillows around to hide the blood. The blood came off the headboard with a baby wipe. We called the front desk to let them know and request different pillows. Front desk was unfriendly & stated they would send housekeeping, but never did. Only other complaint is they sat us at a high table with a toddler with no high chairs
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月19日
Ronald
Ronald,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月18日
Poor sleep/shower
Beds are very uncomfortable. Tube did not drain well and became very slick once wet.
Ronald
Ronald,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月16日
Sammie
Sammie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月15日
HEATHER
HEATHER,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月12日
John
John,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月12日
Blanket with 2 big holes
Staff are no question very good….
While people are nice….i think the housekeeping staffs need some kind of re-training. We requested for additional blanket got one…the problem is it gas 2 big holes! Yes…2 big hokes impossible to miss. We used it anyway as we were really cold but felt that with that gesture, the service is fine from 3 star hotel to 1 star…maybe zero star. With all the nice staffs of other departments, this incident downed our feelings a lot.
Cezar
Cezar,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月8日
Kathleen
Kathleen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月7日
Rodney
Rodney,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
Scot S
Scot S,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月27日
Susie
Susie,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月19日
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月17日
Tammy
Tammy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
Christopher
Christopher,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
Oder I
The hotel was very nice & clean the only thing I dislike was I was there for pulmonary reason (lungs) and the smell of the hotel was way strong it was hard for me to breathe and the down stair bathroom was worse I think you should find a pleasant order not so strong that’s my only complaint ,Every one not so overwhelming smellwas nice pleasant and courteous.
Cheryl
Cheryl,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月10日
The hotel overall was pretty nice. The only thing that didn’t sit right with me was went to get in bed and the sheets had a piss stain right in the middle of the bed.