Room was located down a dark outdoor corridor. Elevator was sketchy and took forever. Didn’t feel very safe as a mom traveling with 2 kids because the corridor to our room seemed very secluded and not well lit or monitored. The room wasn’t well lit either. Bathroom was dingy. Shocked at this because the lobby was lovely. Staff was also nice. Would not recommend though.
真實旅客
1 晚家庭旅遊
10/10
Crystal
1 晚家庭旅遊
10/10
Michael
1 晚旅行
10/10
真實旅客
1 晚旅行
4/10
Valet staff was great. Check in check out staff was great. The coffee shop staff was pretty unpleasant. The room is clean there were issues. Bathroom tub water ran a lot. Could not stop it. There was a stain from it running so much. Door lock had to be fixed. We got locked out of our room. They did fix in pretty fast. Pool was closed in the morning before I left. Elevators slow and smell. Cleaning staff doesn’t move their cart out of the way. They ignored that you were there. It is walking distance to Disney Springs. I didn’t realize when booking there are basically 2 hotels in one.
Tabitha
2 晚旅行
10/10
Very good! Near Disney Springs!
Anelise
1 晚家庭旅遊
8/10
It was a good stay. Enjoyed the pool and great walking distance from disney springs. Room was ok. Did find bobby pins on floor and closet. Bathroom door was in a weird position and may not be so great for ada. But it did the job that it was needed for.
Dawn
2 晚家庭旅遊
10/10
Increíble lugar, todo el staf es muy amable y cordial, te dan entrada temprana a los parques de Disney, la alberca es templada y el jacuzzi riquísimo. Cierran la alberca a las 11 pm .fuimos en familia y estuvimos muy felices.
Regresaremos.
Cruz
11 晚家庭旅遊
10/10
The location of this property is amazing. Great value.
JoAnn
1 晚家庭旅遊
8/10
For the price and location to Disney springs this is a really good hotel. Showers a in the outside rooms are dated and the floor flexed back and forth in the shower. Shower head is low has to bend down to was hair and I’m only 5’7. Other than that room was clean hotel was nice staff was friendly and assisted with anything we needed. I would stay again
Raymond
7 晚家庭旅遊
10/10
Erica
1 晚旅行
6/10
The service was excellent. The only situation I had was that the bathtub wouldn't stop leaking water. The room fridge wasn't working properly, and the floor ice machine wasn't working either. Other than that, everything was fine.
Vanessa
1 晚家庭旅遊
6/10
The rooms were nice and clean but did not have a microwave. The morning breakfast was good and the staff were amazing. They were very kind and attentive. However, the downstairs restaurant’s (located by the pool) food was not good at all. The food was not freshly prepared. It would have been better if the breakfast restaurant served lunch and dinner.
Ershia
4 晚家庭旅遊
10/10
Diana
2 晚家庭旅遊
10/10
真實旅客
9 晚旅行
6/10
We noticed there were many spiders in the room. Several that we killed in the bathroom
Jessica
1 晚家庭旅遊
10/10
Stayed here while waiting for rest of family to arrive to check into Disney's Saratoga. Convenient for Disney Springs. Short walk to Saratoga Springs Resort. High value for the cost.