This is not a normal Hilton property and definitely not a 4 star hotel! My room wasn't clean so I had trouble sleeping because of allergies. The parkade was poorly designed, so hard to navigate into and around in (plus they charge $35/night for it, which is ridiculous). The lounge staff were brutal and ignored me. I sat watching the hockey game for 25 mins and they walked around me. My shower's shampoo was empty. Lots of other little things that make this a cheap hotel that charges too much. I had to go to the lobby to use the only microwave and go to the bar to get ice. I had to use the stairs and couldn't use any of the 3 elevators. Go to a Hilton Garden Inn instead. Similar price point
真實旅客
1 晚旅行
8/10
Colleen
1 晚家庭旅遊
10/10
Great place first time there big rooms nice bar and restaurant. Close enough to downtown to walk around
William
1 晚旅行
10/10
Nadavlyn
1 晚旅行
8/10
Ines
2 晚商務旅行
10/10
Claudette
1 晚旅行
10/10
seowoong
2 晚旅行
10/10
had a great stay - nice clean rooms / hot tub / dining area / clean kind staff
Michael
2 晚商務旅行
8/10
Enjoyed a night out with my wife.
Don
1 晚旅行
10/10
The room was great but unfortunately we had to evacuate for a fire alarm at 1235 am... we are traveling with a 3 yr old so it was inconvenient.
真實旅客
1 晚家庭旅遊
10/10
PERRY
1 晚旅行
10/10
Lexie
1 晚商務旅行
10/10
The location of the hotel is great and the cookie you get at check in is the best part! It was kept in a warmer and was perfect! The room deposit isn’t huge and was refunded to my car before I made it out of the hotel.
Susan
1 晚好友同遊
10/10
My stay was amazing, alone time from home and work to recharge with friends. The front desk lady was superb, she made check in and check out process easy and very kind and caring. She asked how my evening was at an event I attended which made it personable. She was the highlight of the great service given. I will continue to stay at this hotel. Every time I’m in Edmonton, this is my go to place to stay. Excellent job!
Jacklyn
3 晚好友同遊
8/10
Tara
2 晚商務旅行
4/10
I have stayed at this hotel in the past without complaint. It is a rougher neighborhood with many street people in the area but I would deal with that to stay in a newer, clean and well maintained hotel.
Unfortunately the hotel is not being well maintained.
The hallway outside my room did not look
Like it had been vacuumed in days.
Basic things like replace the worn and grimy “clean” stickers throughout room….
The room carpet also had bits of debris (get staff a decent vacuum or train them to use it).
Bathroom shower has mildew and walls in room had sticky marks from previous guests. This is after I changed rooms due to other peoples hair in bathroom.
The young staff were nice and apologetic but hotel is not being managed well.
I travel regularly on business and cleanliness is my biggest concern on any hotel whether it be a 2 or 5 star.
Regrettably, I will not be back.
真實旅客
1 晚商務旅行
8/10
Great stay. Parking kind of tight.
Kevin
1 晚旅行
10/10
Marc-Andre
2 晚旅行
6/10
Jessica
2 晚旅行
8/10
Ashley
2 晚旅行
6/10
Krystelle
1 晚家庭旅遊
8/10
Stay was fine. No parking for larger vehicles except for outside pay per park