I enjoyed the delicious food. the staff are very polite and hospitable. the bed was very comfortable. the breakfast was good. The sauna was amazing as well as the jacuzzi and pool. It actually felt like being at home. Nothing was too much bother for the staff.
yvonne
yvonne,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月28日
Tendai Marimira
Tendai Marimira,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月26日
David
David,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月24日
Garrett
Garrett,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月24日
Another great stay
We always stay here when we visit The Harry Potter Studios. The staff are brilliant and friendly. The breakfast is superb in every way. The cleanliness is on point and the leisure activities (mainly the pool for my 6yr old) are a little tired looking (changing rooms); but overall are great.
David
David,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月19日
Staff was very hostile, not friendly . Spa very poor and not well kept . Not for me .
Carol
Carol,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月17日
Graeme
Graeme,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
Louis
Louis,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Sarah
Sarah,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月4日
A lovely stay
A good stay and staff were great and accommodating. Our room was in a good condition and modern, however the communal areas of the hotel could do with a deep clean. Lots of small bits of rubbish, small broken plastic bits and hair on the carpets. Breakfast has a wide variety of foods on offer, but more staff are needed at busy times to clear tables. Unfortunately, spa treatments were not available when we arrived so we will definitely book in advance the next time. Would stay again as our room was lovely.
Hayley
Hayley,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月23日
Room
The room was really dusty with cobwebs the phone wasn’t working properly and I ordered breakfast for 8:30 and it didn’t come till 10:30 after I called
Andray
Andray,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Good spa hotel
Good, commercial-grade gym, spa and great breakfast.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月22日
The Christmas tree in the reception was beautiful. Unfortunately the bar shut at 11.00 due to some cleaning? The room was freezing cold! There was a small heater provided but could not keep that on as it dried up the air 😞. Compared to other hotels I have stayed in the family room was very small. Was very disappointed as felt short changed and did not get valuable for money 😞
Bhakti
Bhakti,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月17日
Average
Average stay. The most helpful and welcoming member of staff was the chap cleaning in the spa area. A thank you for taking the time to give me directions.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月6日
Ellena
Ellena,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月5日
Joseph
Joseph,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
Rachael
Rachael,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
A little tired but very nice stay
It’s a little tired in quite a few areas but the staff are lovely, the place is clean and the bed is comfortable. Swimming pool is a good temperature which is oddly uncommon (they’re usually bloody freezing!). Shower in room is so good I struggled to come out of it!!
Sara
Sara,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月29日
Un employé a utilisé la même pince pour réorganiser les différents plats végétariens comme non végétariens lors du petit-déjeuner... vraiment incroyable je n'avais jamais vu cela auparavant... et quand j'ai fait la remarque il n'était pas content et m'a demandé si je n'avais rien d'autre à faire... bref tout est bien sauf qu'il faut se méfier de l'employé indélicat lors du petit-déjeuner :)
Ahmed
Ahmed,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
Nishan bose
Nishan bose,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月17日
Shower was blocked and flooded the bathroom twice in two days.