The chick-in process was easy, informative, and friendly. My special request was honored. The room was just what we'd hoped for. View was great. Off-sight parking was close, covered and efficient. Breakfast was OK with a variety of options. ALSO. the location was PERFECT for our needs. Nice, short walks to Denver Art Museum, great restaurants, and the Denver Performing Arts Complex (which was the reason for our visit to Denver). We've tried many different downtown Denver hotels but this one will be on our favorites list!