Stay was reasonably good. Breakfast was very good. The only issue was that the rooms above were extremely noisy until late on both nights. They were a group of teenagers on a school excursion and should have been on the lower floors to reduce the disturbances
Harwinder
Harwinder,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Jennadee
Jennadee,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月7日
Rupinder
Rupinder,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月30日
Love pretty close to everything.
JEWEL
JEWEL,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月29日
Victoria BC - HIE Colwood
Great hotel, quiet comfortable room, internet was ok, Overall: highly recommended
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月27日
Poor service
They had the wrong room that we had booked for. They switched it to a another room , we went to the room and entered finding a woman coming out of the shower. Quite shocking. Went back to desk and told them situation and they gave us another room, once again went thru door only to find another guest in the room.
So frustrated and angry went back to desk and once again gave us another room that was nice but initially had a king suite only to end up with a double suite. Very poor service and obviously not to safe. So make note to always lock your door at this location.
Richard
Richard,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月9日
Cynthia
Cynthia,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月5日
unsatisfied to say the least
I booked through hotels.com and the form reverted back to the previous day, even though I'd originally chosen the correct day This meant when we arrived not only did they not have a room for us, but I got billed for our two rooms. The front desk clerk kindly got us a room at their sister hotel in Victoria, and we stayed there instead. All they had left at the second hotel were suites, which were a joke. The pull out bed had metal parts sticking up everywhere so you couldn't possibly lie on the bed. My son ended up putting the super thin mattress on the floor. The clerk at the first hotel gave me the name and number of the manager who runs both properties and suggested I call her to get a refund for the first night. I have tried calling 8 times, and she is always "in a meeting" when they ask who is calling. This is without a doubt the worst customer service ever, and the GM should be cleaning toilets not running two hotels. The contrast with our stay at the Holiday Inn in West Vancouver is startling. They were courteous, professional and I would highly recommend. Stay away!!!!
J MICHAEL T
J MICHAEL T,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月2日
Connie and Frank
Connie and Frank,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月29日
DON
DON,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月28日
Christine
Christine,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月27日
Leilani
Leilani,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月23日
Loveed the space in the room n bathroom n near by things to do like casino
betty
betty,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月22日
👍
Raziyam
Raziyam,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月18日
Very closed to my relatives 5 minutes away. Closed to fwy. Gas stations, shopping etc. Thank you.