8/10 非常好
2025年1月14日
Overall good but reception poor.
Overall the experience was good. We had an ocean view and the outlook was beautiful. The breakfast service was brilliant, and whilst the choice was not huge, the eggs were to die for. My biggest constructive feedback is the lack of reception from the front desk each time we entered and exited the building, a smile m, warm welcome or hello goes a long way. Furthermore, we did ask for a 12 check out in lieu of 11 and were met with a flat no as told room service needed to do the room, no one made the room up before 12 as we waited by the pool. We were not suprised with this response from the sour face that was the receptionist. Probably my first negative review in a long time so I hope the issue is addressed for future reference.
Matthew
Matthew,4 晚旅行
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