O hotel em si é muito bom e charmoso. A equipe é atenciosa no geral e as instalações de qualidade. A comida do café da manhã é muito boa e as refeições da cozinha custam bem menos do que nos restaurantes próximos, mantendo um nível melhor de qualidade. Nossa única ressalva foi em relação ao nosso quarto que consideramos bastante ruidoso e sem privacidade, dada a vista da avenida movimentada (o que foi anunciado como vista da cidade era vista de uma avenida qualquer bem movimentada). Fora isso, foi tudo bem.
Livia
Livia,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 27 日
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 18 日
CARLOS ALBERTO
CARLOS ALBERTO,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 5 日
Pedro
Pedro,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 1 日
This was my 3rd stay at this property. I wish they had a way to pay for breakfast in the dining area versus having to go down to pay then back up to eat.
When I was checking in after about 13 hours of travel time, I forgot to get my passport back due to exhaustion. I never realized it, and after 3 times of going down to the front desk, they still never handed it back to me. I checked out and realized I never got it once I was hours away. I wish they had brought it to my room after I checked in or at least had given it back on one of the 3 times I went to the front desk. They did keep it safe for a friend to pick up a couple days later.
Emily
Emily,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 27 日
Unique, quiet and very closed to everything
Charitsa
Charitsa,6 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 26 日
Recomendo fortemente!!
Amamos o HM! Quartos grandes, cama enorme, chuveiro forte, excelentes opções de café e atendimento extremamente cordial!
Beatriz
Beatriz,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 22 日
Yeon
Yeon,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 18 日
Elvira
Elvira,6 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 14 日
Jayden
Jayden,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 23 日
sergio
sergio,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 21 日
Abelardo
Abelardo,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 20 日
Decent spot for the price
The place is beautiful and has great food. Beds are a little hard. The staff were not so efficient at the front desk but all the waiters and bartenders were great
Kristina
Kristina,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 19 日
OtimA
Cassia Carolina Andrade
Cassia Carolina Andrade,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 19 日
Clean, comfortable, and hospitable stay
The rooms and pool were delightful, clean and comfortable. The lobby did not reflect the quality of the rooms, which were very nice. Similarly, the neighborhood did not seem desirable, but it was walking distance to Quinta Avenida with various shops and greats spots to eat. The service was very friendly. Overall, a nice stopover en route to the airport.
Kathleen M
Kathleen M,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 16 日
gilberto
gilberto,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 13 日
Très bel hôtel et personnel très accueillant. J’y retournerais sans hésitation!
Jean
Jean,7 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 8 日
Lo terrible fue que todas las noches me picaban bichos que había en la cama a pesar de que cambiaron las sábanas eso hizo que me decepcionara porque de todo lo demás es realmente un excelente hotel, estuve en la habitación 115 y también el hecho de que las toallas de alberca las cambien cada tercer día pésimo.
Elsa Fabiola
Elsa Fabiola,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 6 日
Perfect location, beautiful pool, perfect drinks, gorgeous room
kerry
kerry,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 30 日
Un hotel muy agradable , excelente ubicación pero el personal no fue tan amable
Victoria
Victoria,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 30 日
Bom custo benefício
A localização é muito boa, porém devem aprimorar um pouco mais o café da manhã. Achei muito repetitivo, sem opção.
Carla Cristina
Carla Cristina,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 29 日
We had a fantastic stay at HM Playa del Carmen! This beautiful boutique hotel is close to the main road, beach, and ferry, making it easy to explore. The well-maintained pool and poolside bar were perfect for relaxing with great drinks and snacks. Plus, the convenient and secure parking space, ideal for those travelling by car, and the attentive staff made our experience even better!