20 minute wait for the elevator. Rooms are tiny. Onsite hotel restaurant includes a mandatory service fee that equals 20% of the bill and there is still another line requesting gratuity FOH. Plan about an hour to get your car from valet after checking out.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 25 日
Really close to the subway, staff were super nice and helpful. Parking rate through hotels.com is very competitively priced! Car is valeted right next to hotel, but there is a confusing lack of signage about this. Hotel room was clean, but fair amount of city noise through the windows and from the hallway with other guests coming and going, but standard for NYC I’d say. Great price overall, too
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 25 日
Convenient location. Good size room. However, very thin walls and doors with large gaps. Every conversation in the hallway and next door can be heard, especially in the night.
Anand A
Anand A,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 25 日
Not-so-good 2nd experience!
The room was on the 2nd floor and it kept shaking every few minutes (Subway). Bedsheets had couple of holes in it. I was there for 2 nights but the staff did NOT clean my room after first night and did not provide fresh towels for the next day. Certainly will look for other accommodation for my next trip!
Anoushka
Anoushka,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 25 日
Great location and clean room. Friendly staff as well.
Huaxin
Huaxin,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 24 日
Worn out and run down room. Toilet ran continuously, reported it to front desk but it was not fixed. Hotel did not make up room, and it took until 11:45 pm to get towels from housekeeping. Chair coverings worn almost through, room was generally banged up. There was something oily on the windowsill area. Bad stay, would not return or recommend.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 24 日
Sean
Sean,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 21 日
Hotel is a pretty good hotel for the money. Clean and nice sized rooms.
Kenneth
Kenneth,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 21 日
Just shocked for the price- room was okay, but bathroom was dirty. Had to change rooms and customer service wasn't terribly bothered. Cleanliness overall lacking in all areas including gym which was the most bare minimum gym ever. Sauna was broken.
Sarah
Sarah,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 19 日
For a mom who have 2 under 2 . I decided to go to this hotel for a lil break and I had an amazing time . No one bothered me , went to the huge amazing pool , steam room and sauna , great walking distance from Barclays . Amazing water pressure and great tv channels . The only thing I could complain about was the renovations . Door handles were coming off. But the front desk was extremely nice and helpful. I’ll definitely go back for some me time again
Destiny
Destiny,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 17 日
The room was clean & cozy. It was on the small side, space wise, but for just two people or less, it felt cozy.
We did not have washcloths or hand towels in our room so that would be the only negative comment I have at this time. Other than that, it was a great stay.
Karen G
Karen G,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 15 日
I did not get the room I paid extra for when I checked in and front desk employees were of no help at all. In fact, two of them were talking and laughing with one another so loudly that I couldn’t hear the one I was speaking with. The next morning I addressed my room with a different employee and she very politely and efficiently gave me the correct room for my reservation. Didn’t always feel safe, think room key should be required for elevator access.
真實旅客
5 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 12 日
The staff was nice and helpful. However I paid for an upgrade and did not receive it.
Karissa
Karissa,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 12 日
Debra
Debra,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 12 日
The hotel is in a great location if you want to explore Brooklyn or get the subway to Manhattan.
The diner attached is good, with a huge menu.
The rooms are ok. They are a bit tired and really need some upgrading.
There are only two lifts, so if you are on the top floors it takes ages to go up or down, particularly as the staff use them as well.
Front desk staff were very friendly and helpful.
So overall it’s ok but just not sure it’s worth the money charged.
William
William,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 11 日
Basic maintenance has clearly been neglected. The shower floor was cracked and discolored. The desk and arm chair were peeling. There were no plants in the lobby, just empty planters.
After a fire alarm went off they told us to just stay in our rooms until they could investigate, instead of evacuating
Brent
Brent,6 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 10 日
D
D,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 9 日
el servicio bastante regular
Me pidieron una garantía de $300 con cargo a mi tarjeta y y no sólo la tarjeta de crédito, como usualmente hacen en garantía, que se supone que me devolverán en una semana, eso espero y el servicio de habitación, se olvida de dejar toallas limpias cada vez y tienes que llamar como tres o cuatro veces, para que te dejen de nuevo toallas
anita
anita,6 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 8 日
Okay hotel, great
Kresha
Kresha,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 8 日
Furniture in the room was in bad shape, peeling and old. Carpet felt very dirty. Bathroom was nice and clean. Corridors walls were noticeably dirty.
Jenny
Jenny,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 8 日
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 7 日
It was terrible I would never stay at this hotel again