there is no fridge in the Room ! i don't know how they got 4 stars !!!
and its no beach near it at all ...why they call it Beach club ?
Abdulnasir
Abdulnasir,7 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年3月5日
Muy ameno
Jonathan
Jonathan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年3月1日
Pleasant resort downtown
Very comfortable hotel with lots of amenities and services. I particularly liked the room, its cleanliness, the size and view over the pool area. The location is also great for day trips pick-ups and a very short walk to lively streets. I also enjoyed the fitness room, the beautiful pools with the lounge chairs. I would have liked for the breakfast to open at 6:30am rather than 7am which is when day trips start so there is barely anytime to get to breakfast if you are waiting for a bus to leave for the day. Other than that, I think this is a great value and I would definitely come back.
Laurent
Laurent,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月28日
Kaja
Kaja,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月25日
It was a great stay! 😃
Arkadiusz
Arkadiusz,5 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月22日
Misleading photos, not good room, nice amenities
The pool area was great and the hotel is very clean, but the Hotels.com profile is a bit misleading. The first three pictures (with the beach and rooftop pool) labeled “miscellaneous” are the beach club that is an extra charge $30+ per day and it’s obviously at a different location, because this hotel is in central Cancun (which is a great location to be walkable to food places and mercados). The lobby area is nice, as is the gym.
If you are wondering why there are two Hotels.com profiles, it’s because the second building (attached to Oh! and the same lobby) is actually called “Smart The Urban Oasis.” They put me in a room on this side (Smart The Urban Oasis) and it was not great. The furniture did not look anywhere as nice as the photos, the shower needed replacement and oscillated from hot to cold, and the bed had a singular sheet at the bedding (no blankets or comforters in the room). Also one of the outlets didn’t work and the end and middle of the hall was being renovated. There’s no refrigerator, and there was a coffee machine but no coffee. The breakfast buffet is good, but get there early or you will be waiting for a table.
I want to give this hotel a good review, but my experience was not comfortable. This hotel has potential, and I can see why many people like it. I think I had a bad room on the less nice side of the hotel.
Elizabeth
Elizabeth,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月22日
Ricardo E
Ricardo E,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月22日
Daniele
Daniele,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月3日
Yves
Yves,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月1日
Maravilhoso
Maravilhoso, bem perto do centro com a Esso a lojas e restaurantes. O Hotel é lindo, nós hospedamos no último dia em Cancún e nos arrependemos de não termos ficado mais dias nesse hotel.
Simone
Simone,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月31日
Super hotel - dårlig by
Super lækkert hotel særligt til den billige pris! Eneste minus er området - vi var generelt ikke fan af Cancun by
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月28日
BEL HOTEL MAIS TROP BRUYANT
Très bel hôtel, bien situé dans le centre ville, avec un espace piscine magnifique. Personnel bienveillant et professionnel. Petit déjeuner plutôt pauvre (pas de chocolat chaud. J'ai été obligé de quémander. Heureusement le personnel m'a trouvé une solution). Chambre (côté rue) très bruyante (mal insonorisée) et sans obscurité (rideaux peu opaques, lumière du couloir sous la porte, lumières des appareils électriques en veille). Bref impossible de dormir. Un comble pour un hôtel.
COTARD
COTARD,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月26日
Jan Morten
Jan Morten,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月23日
Diane
Diane,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月22日
Valerie
Valerie,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月20日
Maria Eugenia
Maria Eugenia,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月12日
ANDRII
ANDRII,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月10日
Alex
Alex,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月10日
Fijne locatie met prijs en kwaliteit goed in verho
Fijne locatie welke goed te bereiken is vanuit de airport. Goed zwembad met jaccuzies en bewaakt parkeerterrein.
Caroline
Caroline,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月9日
Eivind
Eivind,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月25日
Bom, mas con ressalvas.
O Hotel é muito bom, quartos espaçosos, cama enorme, um bom banho e amenidades. Tambem possui maquina de café, mas não tem Frigobar. Cofre nao funcionava e mesmo solicitando duas vezes, ninguém solucionou o problema.
Vale dizer que se seu quarto estiver para o lado da avenida e voce tiver sono leve, talvez terá problemas com o barulho dos carros.
A area de lazer é muito boa, atendimento excelente e bom café da manhã.